Subscription charges

12 Posts

Realised I have been paying for Apple TV+ for 36 months without realising. I wasn’t aware of this so know for a fact that I haven’t logged in once or watched a single piece of content. Apple help have refunded 2 payments and closed the complaint down. My bank have said they can only make a chargeback claim for up to four months. Is there anything I can do to escalate?
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Did you sign up for a 7 day free trial, or have you bought Apple hardware which includes a free complimentary trial?
Have you had a problem such that you were unable to access the service?
What do you think Apple TV+ has done wrong?
They do email me every month before it goes out and it shows on my credit card
Could you have missed them for 3 years ?
Is there anything else you might have missed ?
It might be a good time to check
So I would not go down that route as Apple will just contest & you will be redebited.
You are at the mercy of Apple, who have offered the 2 months. Nothing else you can do. Sadly it is a case of as ML say's keep a track on these things. Check bank statements for these payments.
Sorry but this is entirely your fault. Any gesture of goodwill is up to Apple. They have made one, not as much as you would have liked but more than many companies would have done.
Learn from your mistake and take more care to check your accounts in the future!