Talk Talk Doorstep Harassment

Geodark

Anyone know how to stop the doorstep knockers claiming to be from Talk Talk - we are getting them knocking on our door, sometimes twice a week, with exactly the same sales patter. I have asked them to remove me from the list but they say they can't and that they are given the list from talk talk and that I would need to take it up with them.

Absolutely shocking attitude from some of them, even though they get told no they still try and push and say they will call again. Claim the only way to get off the list is to take a contract with them!

This is in Newcastle upon Tyne

Anyone else getting sick of these? Any idea what can be done? Anyone know how to get in touch with Talk Talk?

Robin9

Google is your friend

f you need to make a compalint to TalkTalk, you can first call their customer service and complaints number: 0345 172 0088. If you have hearing defuclty, use: 18001 or 0345 1720088 from textphone.

You can also contact TalkTalk compalints email: concerns@talktalkplc.com and they will help you resolve any issue.

You can also make your complaint through sending a simple letter to Talk Talk complaint address: TalkTalk (TTR) PO Box 675 Salford M5 0NL

Stage 2 of your TalkTalk complaint should be sending a letter to TalkTalk CEO office: Head of Complaints – CEO’s Office TalkTalk (CEO) PO Box 672 Salford M5 0NG

Stage 3 of your complaint should be sending your complaint to the CEDR: 020 7520 3827 or through email: cisas@cedr.com

If that did not work, you can escalate your complaint to the European Commission’s Online Dispute Resolution Platform,

And if you need our help with the complaint form or guiding you and your complaint: use our free complaint form down this page.

brewerdave

My God - this post is a throwback from the past !
TalkTalk were infamous for their door to door sales tactics about 12 or 15 years ago but I seem to remember that it was stopped by the then management following a lot of bad publicity. Must be desperate for customers!

ladruid

Geodark said:

Anyone know how to stop the doorstep knockers claiming to be from Talk Talk

A nice full potty being dumped out your top window does the trick. Just shout and tell them its raining. Its what communications companies tell us year after CPI increase year.

Or another method is printing out a no cold callers sign and place it on the door, not as satisfying though...

brewerdave

ladruid said:

Geodark said:

Anyone know how to stop the doorstep knockers claiming to be from Talk Talk

A nice full potty being dumped out your top window does the trick. Just shout and tell them its raining. Its what communications companies tell us year after CPI increase year.

Or another method is printing out a no cold callers sign and place it on the door, not as satisfying though...

If that only worked ! Had one for several years but it doesn't stop many (if any) cold callers unfortunately. Now have a ring doorbell so I can see who's at the door !!

FreeBear

Ask for their ID. Take the card from them and shut the door in their face (and lock the door).

If, after an hour or so, they knock again, tell them that you are still checking the ID. In the meantime, dial 101 and let the police know you suspect a group of door knockers engaging in some sort of scam.

Probably won't stop them, but they might black list your address.