Meter mix up/faulty meter

Options
Lemon483
Lemon483 Posts: 23 Forumite
First Post
Hey,

I have posted here before about the meter issues we are having. As some people suggested an electrician is due to come out and check the meter and the wiring in the next 2 weeks together with the landlord, is there anything specific I need to ask them to do?

Long story short what happened: moved to the new flat where everything is electric. Noticed 20kwh consumption every night during off peak hours, so decided to do meter sanity check and have everything off at the fuse box (including any heaters and boilers), checked the meter and the meter (actually meter not in home display) was still recording high consumption. In home display was showing 3-5kw/h consumption too. Have contacted energy supplier, but energy supplier is going in circles by asking us to turn everything off, take pictures and send it to them, then it goes to booking an appointment, then not hearing back and supplier again demanding more recent pictures.

I have spoken to the landlord who faced the same issue while the property was empty and everything was off (10 days) and got hit with 35£ bill. We have inspected the meter, which has been installed fairly recently, and the wires have been zipped tight alongside with wires for another meter that goes to a different flat, so we have suspect when the meter was installed the off peak wires got mixed up, so hence why he will be coming again with electrician.

I haven't dealt with this before and am wondering if there's anything electrician can do in terms of checking the meter and what to ask them? I would prefer to waste as little time as possible as all the meters are located in communal cupboard which only the property management has access to, however they are being incredibly difficult to deal with even for the landlord as they refuse to see the issue and only agree to provide the key if we show them the confirmation of the appointment, so I can't do anymore tests unfortunately. And the key is not a fire brigade key either.

Comments

  • Mstty
    Mstty Posts: 4,209 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Options
    How many other meters are there I presume in a cupboard somewhere with yours?

    If you turn everything off again at the fuse kard you could look at all the meters and see which ones are not recording any usage. Likelyhood one of those is your actual meter. (Do this with the electrician and landlord.
  • Lemon483
    Lemon483 Posts: 23 Forumite
    First Post
    Options
    Mstty said:
    How many other meters are there I presume in a cupboard somewhere with yours?

    If you turn everything off again at the fuse kard you could look at all the meters and see which ones are not recording any usage. Likelyhood one of those is your actual meter. (Do this with the electrician and landlord.
    So the meter we have is a 2 rate meter. The day usage records fine and no issues with it (I have checked and confirmed this too, so we are definitely using the correct meter). The night off peak usage is where the issue is, because our meter is clearly recording and showing usage when there is none. Before we fully moved in we even left everything off completely for 24 hours and nothing was recorded during day time, but the off peak usage would still be there.

    There's about 8 meters in the cupboard on 4 different rows. The wires for our meter are zipped tightly with the wires of the meter next to it, however that meter doesn't seem to be recording any usage as it is 30 years old and personally I think it needs replacing. The rest of the meters are clear distance away from ours and the neighbours. We have tried talking to the occupiers of the flat that old meter belongs to and see if they cooperate, but they are, let me put it this way, unwilling to cooperate and being very rude. However one thing we have noticed is that their flat is very warm, like it feels they are constantly keeping it at 25+ degrees. 
Meet your Ambassadors

Categories

  • All Categories
  • 343.7K Banking & Borrowing
  • 250.2K Reduce Debt & Boost Income
  • 449.9K Spending & Discounts
  • 235.8K Work, Benefits & Business
  • 608.9K Mortgages, Homes & Bills
  • 173.3K Life & Family
  • 248.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards