Is it worth calling your mortgage provider to explore alternative deals? 12 March at 11:21PM in Mortgages & endowments 7 replies 470 views

jm475

Hi everyone. I appreciate that I may be asking a silly question but, if I don't ask, I don't know! 🙂

I am with santander and my deal ends early June. L&C are exploring alternative deals out there at the moment and santander have proposed various products via my online acct. Now for the silly question: Is it possible that they may offer a better rate, or zero out product fees, if I were to call and ask - or is this just wishful thinking? Has this ever happened?

LTV is around 40%

Thanks all. Your thoughts really are appreciated.

diystarter7

Hi

Worth giving them a call and then its luck of the draw whom you speak to

Tell them you areseeing better deals, have a few names in mind

if you have kept payments up to date and have a substantial loan, I'm sure they will give you a dosocunt,

Thnaks

Edi81

Whatever Santander are offering in your online account is all they will offer. 

Mortgages are not a bespoke product especially with high street lenders. 

They will not give you a discount!

housebuyer143

As above, the staff have no power to offer you a bespoke deal. You can only have what is on the online account and shown in their product guide. 

Nailer99

Not quite the same, but I did find that over the phone Platform were willing to value our property at a higher price than their online systems enabling us to (successfully) apply for a better LTV deal. 

dunstonh

Now for the silly question: Is it possible that they may offer a better rate, or zero out product fees, if I were to call and ask - or is this just wishful thinking? Has this ever happened?

Your broker will consider the Santander deals and will present the best one as an option.   There are no better deals for product transfers if you were to phone them up.

ACG

Lenders offer products. 
Those products are the same for everyone in the same category. For example under 60% LTV will be the same for everyone under 60% LTV.

You cant negotiate a better deal, its basically a case of here is what we are offering, take it or dont. 

Lenders have to treat all customers equally. So I would probably just see what the broker comes up with and take it or go elsewhere. 

FashionHeart

jm475 said:

Hi everyone. I appreciate that I may be asking a silly question but, if I don't ask, I don't know! 🙂

I am with santander and my deal ends early June. L&C are exploring alternative deals out there at the moment and santander have proposed various products via my online acct. Now for the silly question: Is it possible that they may offer a better rate, or zero out product fees, if I were to call and ask - or is this just wishful thinking? Has this ever happened?

LTV is around 40%

Thanks all. Your thoughts really are appreciated.

Unfortunately no, what you see online is what you will get. I've tried this myself.
The best thing to do is get a Mortgage Broker to find you a better deal.