Tax Free Childcare - struggling to add funds into account.

2 Posts

I signed up for Tax Free Childcare, received confirmation of eligibility and can access my account. But can i pay into it? No!
The funds in, no matter how done, get bounced back to my bank. Then having tried multiple times, over a couple of weeks, i received a reversal notice from my bank with the route cause listed as 'Beneficiary Account Closed'. I have a help ticket in place for this, although they have yet ( 7 days) to call me back or resolve it. Now I can't even get through to the help line.
Anyone know what is going on or advice to move this on.
The funds in, no matter how done, get bounced back to my bank. Then having tried multiple times, over a couple of weeks, i received a reversal notice from my bank with the route cause listed as 'Beneficiary Account Closed'. I have a help ticket in place for this, although they have yet ( 7 days) to call me back or resolve it. Now I can't even get through to the help line.
Anyone know what is going on or advice to move this on.
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