Notice of Default under section 87(1) of the Consumer Credit Act 1974

I am seeking advice regarding an issue with my BA American Express card application. I applied for the card to take advantage of the offer of avios points if I spent £3000 in the first three months. I used the card aggressively in the first month and spent over £2000, which triggered a credit review from American Express. They froze my account and requested my bank statement, which I provided. My statement showed a good salary and linked savings account with a healthy balance. During this time, my first month statement was generated, and I paid it in full before the due date.

However, American Express has now served me with a Notice of Default under section 87(1) of the Consumer Credit Act 1974. They claim that they have reasonable grounds to believe that I am unable or unwilling to pay my debts when due. They have asked me to pay my outstanding balance of £300, after which they can terminate my account.

I am concerned that if they terminate my account, it will have a negative impact on my credit report. I have never had any late payments to any card and have a good credit rating. What are my rights in this situation, and how can I avoid any negative effects on my credit report?

Any advice or suggestions would be greatly appreciated. Thank you in advance.


"Money saving is often a science, investment is often an art."...MSE

Comments

  • sourcrates
    sourcrates Posts: 31,025 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 11 March 2023 at 12:06PM
    A default notice served under section 87 of the CCA, can only be triggered by non payment.

    Is this a credit card or a charge card ?

    It sounds like a strange situation, however, if you have a remaining balance, and its paid before the date they specify, no further action will be taken, and the account will just be marked as satisfied or closed.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Shanwick
    Shanwick Posts: 67 Forumite
    Second Anniversary 10 Posts
    Which part of your agreement are they saying was breached? 
  • adamp87
    adamp87 Posts: 890 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    This is such an odd case if what’s happened is exactly as above

    1974. They claim that they have reasonable grounds to believe that I am unable or unwilling to pay my debts when due.”

    I’ve never heard of a creditor cancelling an agreement stating the above. Defaulting you without a series of missed payments isn’t even in line with the t&c’s of Amex cards I don’t believe. It’s a last resort with most agreements usually.

    Have you had any luck speaking to customer service? Massively unless something else is amiss we aren’t privy too, seems over the top. And Amex customer service is usually top notch.

    The alternative is somethings happened that’s spooked them having you as a customer I can only imagine. Which again would be odd given what you’ve said so far


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