PIP appointeeship

14 Posts


DWP/PIP are driving me potty!
My sister currently claims PIP - no issues with that. She is unable to manage her own money and so her PIP is paid into a joint account she has with my mum (Mum has the only access, only card etc). As mum is getting older I'm trying to plan for the future and, as I'm absolutely not prepared to have my credit rating trashed by the fact my sister keeps getting herself into debt and having to be bailed out, I'm looking to become her appointee.
How the hell am I supposed to do this? I work full time so am never able to be in the same place as my sister when any of the PIP phone lines are open. And if I do have a day off then it's because I've already made plans of things to do which don't involve driving to my mum's house where my sister lives and sitting there on the phone for potentially hours. And that's assuming that my sister also has that day off work!
I've tried phoning two different numbers (new claims which is what they tell you to do if you want to find out about being an appointee, and the general enquiries number) today just to ask some questions and have so far been cut off 7 times. Are there any suggestions on how to actually get someone to talk to me? Are there any email addresses I can use? Web forms? Anything?
My mum is incredibly stressed because she has come across a letter from a debt collector for yet another thing that my sister hasn't paid which has brought this all to a head and now I HAVE to get this sorted out but it appears to be impossible.
Any advice?
My sister currently claims PIP - no issues with that. She is unable to manage her own money and so her PIP is paid into a joint account she has with my mum (Mum has the only access, only card etc). As mum is getting older I'm trying to plan for the future and, as I'm absolutely not prepared to have my credit rating trashed by the fact my sister keeps getting herself into debt and having to be bailed out, I'm looking to become her appointee.
How the hell am I supposed to do this? I work full time so am never able to be in the same place as my sister when any of the PIP phone lines are open. And if I do have a day off then it's because I've already made plans of things to do which don't involve driving to my mum's house where my sister lives and sitting there on the phone for potentially hours. And that's assuming that my sister also has that day off work!
I've tried phoning two different numbers (new claims which is what they tell you to do if you want to find out about being an appointee, and the general enquiries number) today just to ask some questions and have so far been cut off 7 times. Are there any suggestions on how to actually get someone to talk to me? Are there any email addresses I can use? Web forms? Anything?
My mum is incredibly stressed because she has come across a letter from a debt collector for yet another thing that my sister hasn't paid which has brought this all to a head and now I HAVE to get this sorted out but it appears to be impossible.
Any advice?
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Appointeeship is given because the claimant is not able to manage their applications and money, not because they are bad at budgeting.
My sister is autistic, has global developmental delay, epilepsy and non-specified learning disabilities. She doesn't live fully independently (and never will) and absolutely cannot manage paperwork or money. Mum or I have to complete all forms for her because they make no sense to her so she ignores them...
https://www.gov.uk/become-appointee-for-someone-claiming-benefits
If you become her appointee you can then ring DWP without her being with you.
The rate this is going my mum and I are going to basically have to hand everything over to my sister and see if she survives. While mum has to pick up the tab for all the bills for the house they share because my sister will just fritter every bit of money she gets