Requesting Audio Recording of a PIP Video Assessment (England)

CMB3CMB3 Forumite
11 Posts
First Post

I received a text notification yesterday of my upcoming PIP video appointment (with Independent Assessment Services) in 9 days time. I have a few questions:

  1. It is important to me that the assessment is audio recorded. I wondered how I go about making this request - is there any guidance on audio recording requests specifically for video assessments?

  2. Is there an email address where I can direct my inquiry? They only provide a phone number and I prefer to have a paper trail when communicating.

  3. If a video interview cannot be audio recorded, do you think I can get the interview changed to a telephone appointment? (I cannot attend in person due to severe agoraphobia.)


Sign In or Register to comment.
Latest MSE News and Guides

Martin and MSE campaign win

April's 20% energy price guarantee hike postponed

MSE News

Childcare budget boost

More support for children from nine months and those on Universal Credit

MSE News

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools