Rising electricity 8 March at 11:56AM in Energy 10 replies 370 views

Shazza67

Just had my electric bill come through 
Don't  know if this is right,  charging me 63.93p/kwh, for electric
On checking  online that for the area  i live in the south west  it should  be 34.04p/kwh, I know it is rising in April,any body else checked there kwh?

EssexHebridean

Welcome to the forum!

Look right through your bill - you will find a note somewhere of the EPG (Energy Price Guarantee) discount being applied bringing the unit rate down to in the region of 34p/kWh.  The 63p is the original unit rate prior to the discount. (Ie - what you would have been paying had the EPG not been introduced). Where the mention appears on the bill depends on the supplier. 

bagand96

Is there a discount applied elsewhere on the bill to bring the electricity cost down to the Energy Price Guarantee (EPG) level?

frugalmacdugal

Hi,

do your own calculation,

units used x 63.93p,

+ number of days x standing charge,

+ 5% vat,

how does that compare to the bill?

Shazza67

Thank you
I see the epg  and it has been discounted  on the bill thanks for  the replies 

ginfreak

Had to have electric meter changed in February due to a fault.  We are on a Fixed Rate of 18p per unit (I know really low but fixed nearly 2 years ago) until June 2024.  EDF have now said the rate will be increased from 1 January 2023 and will not honour the Fixed Rate Contract.  Surely they cannot do this?  

Mstty

ginfreak said:

Had to have electric meter changed in February due to a fault.  We are on a Fixed Rate of 18p per unit (I know really low but fixed nearly 2 years ago) until June 2024.  EDF have now said the rate will be increased from 1 January 2023 and will not honour the Fixed Rate Contract.  Surely they cannot do this?  

Have you got a copy of your contract/email/ on the EDF site etc?

Just raise a complaint with them as changing a meter should not invalidate a fix.

EssexHebridean

ginfreak said:

Had to have electric meter changed in February due to a fault.  We are on a Fixed Rate of 18p per unit (I know really low but fixed nearly 2 years ago) until June 2024.  EDF have now said the rate will be increased from 1 January 2023 and will not honour the Fixed Rate Contract.  Surely they cannot do this?  

At least one supplier did have a sort of "flexible fix" where they incorporated the ability to pull it early into the T's and C's - are you absolutely certain yours wasn't one of these? If you can confirm the full name of the tariff you are on then someone here will likely be able to check. 

pochase

Not a flexible tariff, but EDF has the right to cancel a fixed tariff build into their T&C.

I have not heard about them doing it, but they have the right to cancel a fixed tariff without needing a reason, and they were not the only ones.

Above snippet is from the T&C they are using at least since February 2022.

https://www.edfenergy.com/sites/default/files/r1246.pdf

But @ginfreak did not mention anything about the contract being cancelled?

EssexHebridean

I took "will not honour" to mean that EDF were switching them to the SVR - so in essence cancelling, but that is purely my reading of their words and could be incorrect. 

pochase

The way I read it, they cannot just put them onto SVT but would need to explicit;y cancel the fixed tariff first.

I seriously doubt that they have done this, or will be doing it. Also they changed the T&C in the beginning of 2022, and their fixed tariff would need to be an older three year contract to work out to 18p.

I have the February 2024 fixed tariff, and I was aware of the clause that they could cancel, but I doubt that they could afford the negative impact reaally doing so, and it would be also very surprising and not even valid if they can exit the contract for free, but the customer has to pay an exit fee.