Trip cancelled due to snow

1 Post
Newbie
in Credit cards
Last December my flight to Vienna was cancelled 2 hours before departure. BA refunded all costs but I forgot to claim for a bus ticket which I had booked on line. The ticket was for a hop on hop off service around Vienna and cost around £100.
I've approached the company and tried to get a refund, but they refused to reply to any communications.
I then approached Tesco credit card company but they have said that the company do not have to refund me as they have not broken the contract.
Is Tesco correct that I can't get a refund or should Tesco cover the cost?
Thanks
Garry
I've approached the company and tried to get a refund, but they refused to reply to any communications.
I then approached Tesco credit card company but they have said that the company do not have to refund me as they have not broken the contract.
Is Tesco correct that I can't get a refund or should Tesco cover the cost?
Thanks
Garry
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Neither the company nor Tesco would be expected to refund you
Any claim would have to be through your travel insurance and even if in lace in all likelyhood has an excess which makes it not worth claiming.
The tour was available. As such there is no claim.
All you can try is travel insurance.