Halfords.........After their repair problem starts
Don't ever let them put their hands on your car.
We did, it's costing us 3 times the amount to fix the problem that they caused after their work.
They told us to change the brake discs and pads and tyres in order to pass the MOT . After their work the car started o leek brake fluid in the car making all the driver mat wet. If this wasn't enough they even left some tyre bolts loose on one of the tyres, which could have caused a major accident.
I regret even the fact that I paid to join the club.
Now we took the car to a real mechanic to fix their mistakes. We didn't even consider to complain to them about it because an apology is all we'll probably get, as they probably won't take any responsibility for their mistakes. Leaving us dealing with the problem and the possibility of spending more money and to breaking something else in the attempt to repair it.
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It's unfair IMO re your frist sentence, I say this as we have used Halfords and most of the time like the other places, often the main dealers they are all good but at times like any large company can have an off day and often depends on the individual carrying out the work
You have not made it clear if you took the car back to Halfords when you noted the problems and what they said did.
Hope its all sorted soon
Before you spend, remember the MSE Money Mantras. Ask yourself, do I need it? Can I afford it? If the answer is NO to any of those questions, DON’T buy it. (Quote from MSE 15/11/22)
Politeness & courtesy are some of the few things in life that are free. Please remember that when posting, I may ignore permanently the unpolite, tedious, unconstructive and deliberately obtuse comments. Many thanks.
We appreciate emotions can run high should you experience poor service from companies, but we cannot accept active calls to boycott organisations as we are unable to verify the service you received.
As for the 'loose' wheel nuts, that's entirely possible on cars with alloy wheels. The nuts are supposed to be re-torqued after the initial 50 miles' driving further to the wheels being taken off. Most garage invoices will state that somewhere.
I'm not defending Halfords in any way; my only experience with their 'We Fit' service was poor - I asked them to change a bulb and they did it wrong!*
*I needed it done there and then as the bulb failed during a journey; I had decent clothes on and wasn't in any position to get my hands dirty. It was necessary, when home, to remove the bulb Halfords fitted and refit it properly.