📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is anyone else having problems with Credit Reference agencies?

Is anyone else having difficulties with getting incorrect and out of date information removed from your Credit Reference file?

They are ALL of them self service BA**ARDS and I have referred them to the Financial Ombudsman.

What can I do best?

I feel like starting a National Campaign to have them regulated more closely.

Who currently are they regulated by?

Any thoughts and guidance most welcome.

Regards

Daniel 

Comments

  • Do you mean the real ones, or the fake out of date free money making ones?
    Old enough to know better...........




  • CRA's report information provided by financial services/companies/lenders/etc.
    The lag in providing updates therefore shows on a credit history.


  • astroL
    astroL Posts: 91 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    After paying a lump sum off a loan, leaving a nominal amount left, I saw my next MSE credit score drop.  It didn't bother me but I investigated further.  I discovered that the rating was delivered by Transunion.  I checked out their 'calculation', methods and discovered three significant errors. They showed my utility account as zero (seriously wrong), my bank account as zero (seriously wrong) and a loan as zero (?) seriously wrong.  I questioned them about these errors.  It was clear from their reply that they could not give a damn.
  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 1 March 2023 at 10:24AM
    The MSE score comes from Experian, not Transunion.

    The score drop is because you paid off debt. Makes you lower risk to lenders, higher risk to the CRAs. Fortunately, you only need to concern yourself with one of those groups.

    Your bank account should always show as zero unless you're in an OD. Utility account will often be zero if you're up to date.  The loan is only wrong that may be remotely 'seriously wrong'.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.5K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.9K Spending & Discounts
  • 244.5K Work, Benefits & Business
  • 599.8K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.