Can you help me understand my Octopus E7 bill?
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This discussion was created from comments split from: New prices in April.
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I'm wondering if they have mixed my bill up with King Charles Bill for Buck Palace! Joking aside, does this sound right? Any advice gratefully appreciated.
Is the bill based on accurate readings (at both ends), either from a smart meter (and if so, have you check on the meter itself that they are correct) or from readings you have given yourself? (I see you say you have given a reading today, but that may not have been used to generate the bill you've just seen so worth checking). And, importantly, have you checked that the day & night readings are the correct way round? They can get transposed and that will lead to a hefty bill!
Does the opening read on 17/1 match your closing read on your last Ovo bill?
Does the closing read on your bill match, or near match, today's read?
Are the bill readings agent, customer, or estimated?