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Gym Membership - Closed Some Facilities

losingpoundsandgaininglbs
Posts: 17 Forumite

Hi all,
Not sure if this is the correct part of the forum to post this, so apologies if it's not.
In January I signed up the the Nuffield Gym for the yearly membership, but at the time I was advised the Jacuzzi Pools (two of them) were closed for a short period due to energy costs but I was advised this would be short term and they would re-open after a few months. I did express my disappointment about this via e-mail to the manager, however I did still go ahead on the promise they would re-open.
Last week I received an e-mail saying they would be permanently shutting. Just wondering where I stand on whether I could challenge to cancel early as what I signed up for hasn't exactly what i've got. I would probably want to move to another gym that has these facilities, but am I stuck in this for a year as the change isn't significant enough to warrant a fee-free cancellation?
Thanks in advance for any responses
Not sure if this is the correct part of the forum to post this, so apologies if it's not.
In January I signed up the the Nuffield Gym for the yearly membership, but at the time I was advised the Jacuzzi Pools (two of them) were closed for a short period due to energy costs but I was advised this would be short term and they would re-open after a few months. I did express my disappointment about this via e-mail to the manager, however I did still go ahead on the promise they would re-open.
Last week I received an e-mail saying they would be permanently shutting. Just wondering where I stand on whether I could challenge to cancel early as what I signed up for hasn't exactly what i've got. I would probably want to move to another gym that has these facilities, but am I stuck in this for a year as the change isn't significant enough to warrant a fee-free cancellation?
Thanks in advance for any responses

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Comments
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Hi all,
Not sure if this is the correct part of the forum to post this, so apologies if it's not.
In January I signed up the the Nuffield Gym for the yearly membership, but at the time I was advised the Jacuzzi Pools (two of them) were closed for a short period due to energy costs but I was advised this would be short term and they would re-open after a few months. I did express my disappointment about this via e-mail to the manager, however I did still go ahead on the promise they would re-open.
Last week I received an e-mail saying they would be permanently shutting. Just wondering where I stand on whether I could challenge to cancel early as what I signed up for hasn't exactly what i've got. I would probably want to move to another gym that has these facilities, but am I stuck in this for a year as the change isn't significant enough to warrant a fee-free cancellation?
Thanks in advance for any responses
If you don't have that promise in writing, or no reasonable evidence of it as a contractual commitment, then it's down to the terms of the contract and whether you have grounds to cancel without penalty.0 -
yes this is pre-contract information that you relied on when making the contract. You have the option to cancel.1
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Excellent, thank you both for your responses, i'll contact the gym now to get that process of cancellation started.0
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Having a copy of that sent email (I dont suppose they replied?) wont hurt if they push back too.
Peter
Debt free - finally finished paying off £20k + Interest.0 -
Having read various stories about the grot which can develop in these jacuzzi pools I'm actually surprised that anywhere still has them and than anybody would want to use them.
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Their jaccuzzis are most likely a lot cleaner than most people's shower trays!0
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