Smart meter British Gas

Rosie1001

Had a rep for these at my door yesterday, very pushy , saying I need to have a smart meter or when it’s compulsory I will be charged 

I told him where to go , and about half a hour later , an appointment came through on my phone for a engineer to install the meter 

@ off 

I can’t cancel the appointment, it won’t let me , just keeps giving me new dates and times 

who do I contact regarding this ?? Just the normal British Gas number 

thank you in advance 

[Deleted User]

Hi,

You don;t get charged for smart meter installation.

Are you sure he was BG rep, first I've heard of them doing house calls?

Who did the appointment message come from?

Hope you didn't give him any bank details.

Rosie1001

That was the text I got 

no option to cancel 

never asked for any payment etc … didn’t let him in either ! 

[Deleted User]

Hi,

Did he have your account details?

Had you had any previous email/letter about smart meter?

As already said there is no charge for smart meter installation.

t0rt0ise

The FAQ page link they give goes nowhere. I would call BG and ask if it is them doing this cold calling. If it is just cancel it. I'm all for smart meters but I wouldn't accept this behaviour.

[Deleted User]

Hi,

seems a bit dodgy to me.

Rosie1001

I  will ring them 

I’m sure I did get a letter about a smart meter a few months ago 

he was parked outside my house when I got on … he’s on cctv with his car reg as well 

he did have paperwork / Id etc but I told him nothing and didn’t let him in 

Gerry1

How did he get your mobile number?

victor2

Gerry1 said:

How did he get your mobile number?

I was wondering that too. All sounds a bit dodgy to me.

Rosie1001

Gerry1 said:

How did he get your mobile number?

No idea as I never give him 
any details 

he was very pushy .. but I’d just finished a 10 hour shift  at work and couldn’t be bothered to be nice to him 

Said I wasn’t interested then he told me it will be compulsory in the future and I would be charged 

I told him to “ go away “ !!!! In a slighty less nicer way  

victor2

Rosie1001 said:

Gerry1 said:

How did he get your mobile number?

No idea as I never give him 
any details 

he was very pushy .. but I’d just finished a 10 hour shift  at work and couldn’t be bothered to be nice to him 

Said I wasn’t interested then he told me it will be compulsory in the future and I would be charged 

I told him to “ go away “ !!!! In a slighty less nicer way  

Contact BG and tell them you did not agree to an installation and did not appreciate being "ambushed" as you arrived home from work.
Make it a formal complaint.