International wire transfer from US to UK gone missing

sapstar

On February 16th, I transferred funds from my Morgan Stanley stocks account in the United States to my Revolut account. However, as of today, I have not yet received the money. I contacted Morgan Stanley, and they provided me with wire transfer documents to provide to Revolut to trace the transaction. Revolut confirmed that they have not received the funds, and I have requested that Morgan Stanley trace the transfer again.

I'm wondering if it is typical for wire transfers to take this long to go through. Additionally, I provided a Sort code, IBAN, and intermediary bank routing number for the transfer, but I did not need to provide a BIC. Is this a typical requirement for wire transfers?

[Deleted User]

Did you use domestic US details?
Improving USD transfers for our UK customers (revolut.com)

sapstar

Wasn't aware of this before doing the transfer. Used UK details. 

sapstar

Can someone with wire transfer experience provide me some advise please? Currently I have been given a MT103 form by sender which my bank has confirmed has the right beneficiary details and they didn't receive funds for that transfer.

Then I received a reference number for the funds transfer from the sender bank and my bank again confirmed they haven't received the funds. I have asked for a trace a few times and the sending bank hasn't provided me anything yet for over a week now.

They did suggest they can recall the funds but that will put a hold on the funds for 60 days once they receive and I won't be able to access them until that time. Is it best to go ahead with the recall now?