We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Do I need a smart meter fitting in order to get a variable direct debit set up?
Options
Just coming to end of fixed rate with Eon Next and have asked can they put me on variable direct debit. They're saying they can do it if I have actual meter readings but obvs for this will need smart meter fitting.
Anyone on a variable direct debit based on their own meter readings? If so who with? I'm in the nort west of England.
Anyone on a variable direct debit based on their own meter readings? If so who with? I'm in the nort west of England.
0
Comments
-
Hi,no, you don't need a smart meter, you just need to read your own meter for an actual meter reading.They will want an actual reading before they can give you a bill, but will usually email you to provide a reading.2
-
I am in NW England and recently moved to EDF because they offer monthly whole billing. Not on a smart meter - they just either ask me to submit readings (which I do once per month, usually before they have even reminded me) or they reserve the option of setting a default Fixed DD amount which they can take if you do not submit readings any perticular month. This amount will of course eventually get reconciled next time you have an accurate bill based on readings.
Even if I do eventually move to a smart meter I shall still take my own regular readings and enter into my spreadsheet to then compare with any bills generated. Is it easy to access your meters? If so then no necessity for smart ones unless you want them. I have no issue reading mine as they are in a position I walk past everyday so I do note them more often than the required once per month for submission.1 -
I was on Shell's variable DD for years with dumb meters. I just gave them monthly readings.
1 -
You don't need them, it just saves you from submitting the required monthly reading.
But you should be doing that anyway no matter what payment form.0 -
The customer service person you have spoken to us wrong, point that out and be forceful in what you want and raise a complaint if they refuse.0
-
Hi,kurtvonn said:Just coming to end of fixed rate with Eon Next and have asked can they put me on variable direct debit. They're saying they can do it if I have actual meter readings but obvs for this will need smart meter fitting.Mstty said:The customer service person you have spoken to us wrong, point that out and be forceful in what you want and raise a complaint if they refuse.The OP has taken that to mean a smart meter, but usually on VDD supplier asks for an actual meter reading before providing bill.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.6K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.6K Work, Benefits & Business
- 598.4K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards