We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Be careful if you have a Word document with all your bank details in it

Options
This is similar to the other recent thread entitled Identity Breach

A friend of mine had a problem with her Android phone and Gmail and I was looking at her phone to sort it out. I did a search within Gmail and it came up with a document that happened to contain the word we were looking for - but it was within a Word document and it downloaded onto the phone. The document contained all of her banking passwords and secret info etc!!!!!

My friend was mortified as she said this document had been on her laptop. 

I suggested in the strongest terms that she set a password on the Word document in question as a minimum first step.

What appeared to have happened was that there was a shortcut to her Documents folder in Onedrive so all of her stuff, unknown to her, was in Onedrive. She never uses Onedrive so this must have been put there by the system. 

I'd previously told her not to store this info in a note in Google Keep, thinking that this was very risky, but I wasn't expecting to discover another example of such insecure storage of valuable information.
«1345

Comments

  • unforeseen
    unforeseen Posts: 7,382 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 25 February 2023 at 1:02PM
    If you have One drive running on your PC whether you use it or not, it automatically saves everything in Documents, Pictures & desktop to your online One drive account.
    It actually substitutes folders of the same name in Onedrive for the original ones. It is working as designed
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Second Anniversary Name Dropper Photogenic
    edited 25 February 2023 at 1:32PM
    She presumably was on her phone, as long as her phone has sufficient security and she has 2FA enabled on her Microsoft account, it is secure. There is no issue. However I would suggest she learns about cloud storage as it sounds like she doesn’t understand what is going on. It is also unwise to store passwords in a text document.

    On the email, was this a link to onedrive? She should also make sure none of her documents are shared.
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    "unwise to store passwords in a text document."

    It was not a text document it was a Word document. Put a password on it as suggested above and as long as it's a decent password (don't use words - use random letters and numbers) it will be fine.
  • Zanderman
    Zanderman Posts: 4,875 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 February 2023 at 2:07PM
    km1500 said:
    "unwise to store passwords in a text document."

    It was not a text document it was a Word document. Put a password on it as suggested above and as long as it's a decent password (don't use words - use random letters and numbers) it will be fine.
    To most people a word-processed document is a 'text' document! Not in the .txt sense obviously, but it's a little pedantic to worry about the difference! Yes .txt documents can be opened very easily, but actually so can word documents, by a very wide range of apps. They can even be opened as .txt docs, albeit littered with formatting but still with the key info showing. 

    The underlying point being made was that storing any such info as simple readable text - in any document type - is unwise.

    Yes, password protection will help, but better to make it cryptic in the first place, either a code you understand or, more simply, without whole words or numbers - or with questions you'll understand but not a thief - just enough to jog memory.   
  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    It's an odd decision to start with to store your banking and other login details in Word or some other text document.
  • RG2015
    RG2015 Posts: 6,051 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 25 February 2023 at 2:24PM
    Aside from the issue of storing passwords on a Word document, why would One Drive be less secure than being stored on a laptop?

    One Drive is a personal storage vault, not an open access area.

    Or have I missed something?
  • RG2015
    RG2015 Posts: 6,051 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 25 February 2023 at 2:29PM
    Band7 said:
    It's an odd decision to start with to store your banking and other login details in Word or some other text document.
    Why?

    If it is on your own personal file, what are the chances of this being hacked?

    For example, how is a password manager any more secure?
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 25 February 2023 at 3:00PM
    "but actually so can word documents, by a very wide range of apps..."

    Not if they are password protected they can't ! :)

    https://support.microsoft.com/en-us/topic/you-cannot-recover-a-document-that-is-protected-with-a-password-if-the-password-is-lost-in-word-65a1f34b-fa3f-665a-4913-7ecbb8e01f5f

    You can try and find the password by brute force of course, which is why I suggested using a password made of random characters and numbers.
  • AndyTh_2
    AndyTh_2 Posts: 331 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 25 February 2023 at 2:59PM
    RG2015 said:
    Band7 said:
    It's an odd decision to start with to store your banking and other login details in Word or some other text document.
    Why?

    If it is on your own personal file, what are the chances of this being hacked?

    For example, how is a password manager any more secure?
    it's encrypted for a start
  • robatwork
    robatwork Posts: 7,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    RG2015 said:
    Band7 said:
    It's an odd decision to start with to store your banking and other login details in Word or some other text document.
    Why?

    If it is on your own personal file, what are the chances of this being hacked?

    For example, how is a password manager any more secure?
    The quick answer is "encryption". The point being your password manager is is encrypted and as long as only you know your key then it's incredibly safe. 

    Lastpass got hacked last year which wasn't a great advert for password managers, but using one is still a million times better than using a word document. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.