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Returning curtains without packaging

Malcolmleonard73
Posts: 4 Newbie

Bought some curtains 2 days ago, unpacked and ironed them ready to hang the following day. Unfortunately, when hung they look like rags, creases will not come out. I have tried to return them to store but they want packaging, won't let me exchange or give refund. The curtains just look like they are rags, crumpled and creased so don't look nice at all. What are my rights please?
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Comments
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Most stores won’t allow curtains to be returned if the tapes have been gathered. Are they curtains with header tape?
Leaving them up would give a chance for the creases to drop out.
However if you’re arguing they are not as described/not fit for purpose that would be different.How did you pay? Did you buy in store? Why do you no longer have the packaging?Don't put it DOWN; put it AWAY"I would like more sisters, that the taking out of one, might not leave such stillness" Emily DickinsonJanice 1964-2016
Thank you Honey Bear0 -
Malcolmleonard73 said:Bought some curtains 2 days ago, unpacked and ironed them ready to hang the following day. Unfortunately, when hung they look like rags, creases will not come out. I have tried to return them to store but they want packaging, won't let me exchange or give refund. The curtains just look like they are rags, crumpled and creased so don't look nice at all. What are my rights please?
Did you buy them online, by any chance?0 -
Looking like rags sounds like a change of mind rather than the items being faulty in which case you will have much more trouble trying to return it in a non-salable condition1
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What fabric are they? Hanging them in a steamy bathroom may encourage the worst of the creases to drop out.0
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Thank you all. The curtains are eyelet type, I ironed them ready to hang the following day, as I was sure they were going to be fine I thru away the packaging. However, once hung it its obvious the creases, not just the folding lines, had not gone, they do look terrible. So, to me they aren't fit for purpose.0
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Malcolmleonard73 said:So, to me they aren't fit for purpose.I need to think of something new here...0
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NBLondon said:Malcolmleonard73 said:So, to me they aren't fit for purpose.1
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Malcolmleonard73 said:Thank you all. The curtains are eyelet type, I ironed them ready to hang the following day, as I was sure they were going to be fine I thru away the packaging. However, once hung it its obvious the creases, not just the folding lines, had not gone, they do look terrible. So, to me they aren't fit for purpose.
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DullGreyGuy said:NBLondon said:Malcolmleonard73 said:So, to me they aren't fit for purpose.I need to think of something new here...0
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Curtains usually lsoe the creases and folds after hanging for while. The weight of the fabric pulls them out.
What fabric are they made from? Some retain creases more than others.
Did you iron the according to the instructions on the packaging?
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