Virgin will not provide access to statements

born_again

gt94sss2 said:

wmeg22 said:

Now, we contacted Virgin because we can no longer log in using the website, it wants us to use the app, but we cannot download it abroad as it isn’t in our App Store. 

Which OS are you using? It should be possible to get around the fact you need to use a different app store..

Op is trying to login via website, not the APP.
 Website stopped working in 2021

From 1 February, you'll no longer be able to use a desktop, tablet or mobile browser to log in and manage your Virgin Money credit card account.
.Yes Op could try APP, but depends on where they are & just what Virgin have done to their account. Best bet it is blocked