Wickes and FHIO and Barclays Partner Finance

WonderofYou

Hi, can I ask some advice on long drawn out issue with Wickes?

Wickes bathroom and kitchen still not finished and caused damage to property with leaks and mould and holes left in floor and design not as stipulated 

after 8 months I decided to go to FHIO 

they took another 11 months to decide to ask Wickes to complete and make good plus £800 compensation 

I complained to FHIO that it is inadequate and they haven’t offered to give my money back. They also have offered Wickes opportunity to decline helping finish and repair and then I’ll have to get three quotes from local builders.

I’m working 8-8 healthcare

Wickes activated the Barclays but now pay one year after completed so I’ve been paying for a long time

Fhio won’t get involved ‘with finance’

My complaint up FHIO went directly to the man who did the arbitration! 

Citizens advice say I can get solicitor (I checked they cost £250+vat per hour) or take to court and represent myself

I ask Barclays finance where they are as it should not have been activated and non interest in Wickes to help complete when they’ve already been paid. Barclays want nothing to do with it.

Are Wickes, FHIO and Barclays partner finance all together in a team just hedging each others backs?

The ombudsman inspector came and said the work people don’t care as they get paid the same from Wickes whether the job is 3 days or takes 10 days.

I’ve been living in mould and leaks and mice and not completed since 2020.

surely better outcome than this?