Beware Premier Inn Cancellation Policy!
I booked a Premier Inn on their Semi-Flex rate, whih allows cancellations 3 days in advance of check-in. The wording when you select that tariff on the booking is "Pay now, fully refundable with free cancellation up to three full days before arrival". Nothing appears on the confirmation about cancellation. Buried in the T&C is a very different wording - Semi-Flex rate room bookings may be cancelled before midnight UK time three days prior to the arrival date, (e.g. For a stay arriving on Saturday, you can cancel until 11.59pm UK time on the Tuesday three days prior). SO 3 clear days (Wednesday, Thursday and Friday in this example) are insufficient - you must give 4 full days notice, irrrespective of the fact that you can't check-in until 3pm on the Saturday, so in effect an additional half day!
In my case it was an inconvenience rather than a disaster, I had booked the Semi-Flex rate in case my train was cancelled and I wanted to switch to the lower non-flex rate once it was confirmed. Premier Inn really ought to be clearer on their booking system though - the wording is carefully framed to suggest less notice than actually they require.
In future, I'll simply book at Flexi rate and then cancel and rebook. All of the London hotels I have been looking at have lowered their prices since I booked.
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