Being harrassed for someone else's debt

Teatree
Teatree Posts: 21 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 15 February 2023 at 4:02PM in Debt-free wannabe
I am getting repeat phone calls, landline and mobile and texts from the Moorcroft company asking for a Mr Kevin ------- something or other, can't make out the surname, sounds foreign.  Never heard of him, he certainly doesn't live here !  There has been no written communications so I'm assuming they don't have an address for him so its obvious they have been given a wrong telephone number - mine !!  The text cannot be answered, so I phoned them back in desperation, and asked them if they were  debt collectors as they didn't say in the texts and recorded phone calls, they said they could not confirm who they were, so I said well in that case I cannot confirm anything either  goodbye !
One hour later two more texts arrived, this is getting beyond a joke.  I'm a retired, disabled lady and don't need this sort of thing.  I find it strange though that they  have my mobile number and landline.  Any advice please ??

Comments

  • Next time they call, state clearly that they have the wrong number, that you have never heard of the person they are looking for, and that they are to remove your number from their records. Then block the number. If they call again, from a different number, repeat what you have told them, that they have been asked already to remove your number, and any further contact will be treated as harassment.

    On the texts, just block the number each one comes from. Hopefully they will eventually run out of numbers to text you from! 
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  • Devongardener
    Devongardener Posts: 612 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    edited 15 February 2023 at 5:44PM
    Firstly just block the number which is calling your mobile, then get a call screening device for your landline,  some phone service providers this free of charge.    Is there someone you can ask to help you with this, is not try Citizens Advice or Age Concern.   In the meantime don’t engage with the caller in any way, just hang up.
  • sourcrates
    sourcrates Posts: 31,295 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Moorcroft are a debt collection agency, yes.

    Advise above is good, block the numbers, you really don`t want to engage with them over a matter which does not concern you, as it only leads to more frustration when they won`t listen to a word you say.

    If you contacted them, there would be a data protection issue, as the details they hold obviously would not match with yourself, to move forward with this, you would have to divulge your identity, something you don`t want to do under any circumstances.

    Apart from the nuisance angle, the calls and texts are harmless, and you don`t need to worry about them, there is no way this alleged debt can be pinned on you, so don`t worry about that aspect.

    If anything should arrive in the post for this chap they are chasing, again, don`t engage, pop back in the post box and mark it "not at this address".

    Information is sold all the time, your phone numbers may have been sold on a list from somewhere, or perhaps have been recycled, there are lots of ways to glean information.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Teatree
    Teatree Posts: 21 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thank you all for your comments and advice, very helpful.
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