We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Warrantty claim forms

Options
CMgungu
CMgungu Posts: 1 Newbie
edited 13 February 2023 at 10:55AM in Consumer rights
Hey. I purchased a pair of trainers in 2021 that are still under warranty and unfortunately the trainers  have begun to fray and has a hole in the toe area so I wanted to apply for a full exchange or refund as the trainers can no longer be worn. The company is oh running. I have been told that the trainers have been under inspection by their team and they cannot find any production defects so I cant get my money back. They have offered  a 30% discount on a new pairs of trainers as a ‘good will gesture’ . anything I can do here? Thoughts and advice welcome please

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.