We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Renting a house - how do I change from a prepayment to credit meter along with supplier?
topwire010101
Posts: 1 Newbie
Hello,
I'm moving into a rented property a week after the current tenant moves out. Currently there is a prepayment meter installed with 'E energy' and I'm wondering how to switch this to a credit meter with another provider? What is the correct process for this?
I have seen suggestions of calling up the current provider to ask them to switch it out, however E energy only seem to offer prepayment meters so I'm a bit stuck on what to do. I have an alternative energy supplier in mind, I just need to know the right steps to take to ensure it goes smoothly!
Thank you
I'm moving into a rented property a week after the current tenant moves out. Currently there is a prepayment meter installed with 'E energy' and I'm wondering how to switch this to a credit meter with another provider? What is the correct process for this?
I have seen suggestions of calling up the current provider to ask them to switch it out, however E energy only seem to offer prepayment meters so I'm a bit stuck on what to do. I have an alternative energy supplier in mind, I just need to know the right steps to take to ensure it goes smoothly!
Thank you
0
Comments
-
When you move in you have to sign up with current supplier then you can look to changeMFW 2026 #5007/03/25: Mortgage: £67,000.00
Mortgage:
04/04/26: £33,500
07/03/26: £34,418.15
16/01/26: £56,794.25
02/01/26: £60,223.17
12/08/25: Mortgage: £62,500.00
12/06/25: Mortgage: £65,000.00
18/01/25: Mortgage: £68,500.14
27/12/24: Mortgage: £69,278.38
Savings: £20,0000 -
As above, when you move in you have to sign up for an account with the incumbent supplier and provide opening meter readings. Once you've done that, you can then look to switch away to another provider.
You should be able to swap directly to another provider and upgrade to a credit meter at the same time, but you might need to swap first and then change meters second. Additionally, make sure to let your LL what you're intending to do as it is often a clause in tenancy agreements that you need to get permission to change utility meters. You usually don't need permission to change suppliers, just the physical meter itself.0 -
Tenants have the right to change meter type and supplier. To whatever they want.
Artful (landlord as it happens)5 -
PRAISETHESUN said:As above, when you move in you have to sign up for an account with the incumbent supplier and provide opening meter readings. Once you've done that, you can then look to switch away to another provider.
You should be able to swap directly to another provider and upgrade to a credit meter at the same time, but you might need to swap first and then change meters second. Additionally, make sure to let your LL what you're intending to do as it is often a clause in tenancy agreements that you need to get permission to change utility meters. You usually don't need permission to change suppliers, just the physical meter itself.This is not correct, you do not need your LL's permisson for thisIt would of course be courteous to tell them and I would if it were me - but I would be telling them (politely), not asking for permission
2 -
Apologies, I see @theartfullodger has said this alreadyI should've gone to Specsavers
2 -
Interesting - I thought it was fairly standard as I've had something to that effect in my last couple of leases saying that any changes to my utility meters need permission from the LL, such permission not to be unreasonably withheld -shrugs-
In any case, it should be fairly straightforward to get the meters changed as outlined above.
0 -
Is the current meter a smart, or a traditional one?Regardless, as said you do have to register with the existing supplier first.🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25
Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
It’s very unusual for the landlord to own the meter as generally speaking they are owned by the utility supplier. The tenant has a contract with the utility supplier so the type of meter is between those two parties and the landlord should keep their neb oot.PRAISETHESUN said:Interesting - I thought it was fairly standard as I've had something to that effect in my last couple of leases saying that any changes to my utility meters need permission from the LL, such permission not to be unreasonably withheld -shrugs-
In any case, it should be fairly straightforward to get the meters changed as outlined above.0 -
Pre payment meters are more expensive.
As a Landlord I would not want one in our rental as that means the tenants are being ripped off for energy use
However if the tenant gets into arrears some Energy companies are entering homes and fitting them1 -
Get the current meters switched to smart meters: no charge. Once done, request a switch from PPM mode to credit mode: done remotely, again at no charge.
If you go direct to credit meters then you would be charged.
The meters are the property of the Meter Asset Company, not necessarily the supplier. Nothing to do with the LL. The old chestnut about the TA prohibiting a physical change of meter is obsolete, as, in the smart meter era, the mode can be changed remotely in both directions.No free lunch, and no free laptop
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.5K Work, Benefits & Business
- 604.4K Mortgages, Homes & Bills
- 178.6K Life & Family
- 261.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards



