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Renting a house - how do I change from a prepayment to credit meter along with supplier?

Hello,

I'm moving into a rented property a week after the current tenant moves out. Currently there is a prepayment meter installed with 'E energy' and I'm wondering how to switch this to a credit meter with another provider? What is the correct process for this?

I have seen suggestions of calling up the current provider to ask them to switch it out, however E energy only seem to offer prepayment meters so I'm a bit stuck on what to do. I have an alternative energy supplier in mind, I just need to know the right steps to take to ensure it goes smoothly!

Thank you

Comments

  • MFWannabe
    MFWannabe Posts: 2,563 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    When you move in you have to sign up with current supplier then you can look to change 

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  • As above, when you move in you have to sign up for an account with the incumbent supplier and provide opening meter readings. Once you've done that, you can then look to switch away to another provider.

    You should be able to swap directly to another provider and upgrade to a credit meter at the same time, but you might need to swap first and then change meters second. Additionally, make sure to let your LL what you're intending to do as it is often a clause in tenancy agreements that you need to get permission to change utility meters. You usually don't need permission to change suppliers, just the physical meter itself.
  • CurlySue2017
    CurlySue2017 Posts: 553 Forumite
    Eighth Anniversary 100 Posts Photogenic Name Dropper
    edited 10 February 2023 at 4:51PM
    As above, when you move in you have to sign up for an account with the incumbent supplier and provide opening meter readings. Once you've done that, you can then look to switch away to another provider.

    You should be able to swap directly to another provider and upgrade to a credit meter at the same time, but you might need to swap first and then change meters second. Additionally, make sure to let your LL what you're intending to do as it is often a clause in tenancy agreements that you need to get permission to change utility meters. You usually don't need permission to change suppliers, just the physical meter itself.
    This is not correct, you do not need your LL's permisson for this
    It would of course be courteous to tell them and I would if it were me - but I would be telling them (politely), not asking for permission

  • Apologies, I see @theartfullodger has said this already
    I should've gone to Specsavers :)
  • Interesting - I thought it was fairly standard as I've had something to that effect in my last couple of leases saying that any changes to my utility meters need permission from the LL, such permission not to be unreasonably withheld -shrugs-

    In any case, it should be fairly straightforward to get the meters changed as outlined above.


  • Is the current meter a smart, or a traditional one? 

    Regardless, as said you do have to register with the existing supplier first. 
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  • Interesting - I thought it was fairly standard as I've had something to that effect in my last couple of leases saying that any changes to my utility meters need permission from the LL, such permission not to be unreasonably withheld -shrugs-

    In any case, it should be fairly straightforward to get the meters changed as outlined above.


    It’s very unusual for the landlord to own the meter as generally speaking they are owned by the utility supplier. The tenant has a contract with the utility supplier so the type of meter is between those two parties and the landlord should keep their neb oot. 
  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Pre payment meters are more expensive.
    As a Landlord I would not want one in our rental as that means the tenants are being ripped off for energy use 
    However if the tenant gets into arrears  some Energy companies are entering homes and fitting them 
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Get the current meters switched to smart meters: no charge. Once done, request a switch from PPM mode to credit mode: done remotely, again at no charge.
    If you go direct to credit meters then you would be charged.
    The meters are the property of the Meter Asset Company, not necessarily the supplier. Nothing to do with the LL. The old chestnut about the TA prohibiting a physical change of meter is obsolete, as, in the smart meter era, the mode can be changed remotely in both directions.
    No free lunch, and no free laptop ;)
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