We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Companies giving money back?

Options
Hi, probably in the wrong place, but have all businesses recently been made to check their accounts?

I have had 3 emails today from 3 different companies, saying they have reviewed my accounts with them, and have realised I wasn’t treated fairly, and are offering good will payments in the region of £200-500, seems like government have hit them with something. 

Comments

  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 9 February 2023 at 9:45PM
    No businesses have been made to check their accounts.

    All lenders run regular audits.

    The government haven't hit anyone with anything.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 9 February 2023 at 10:23PM
    Hi, so this is a scam?

    Don't click on anything anywhere. And please don't give anyone your bank details. If they say you are due a goodwill gesture ask them to send a cheque.

    If you've dealt with them in the past they'll have your address to send your cheque. Don't give your address to anyone. 

    Report the emails to Action Fraud.

    That's what I think, anyway, for what it's worth. 

    Edited to add: on second thought, it's probably best to just report the emails, forward to Action Fraud - and then delete them without responding. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Mikej92
    Mikej92 Posts: 155 Forumite
    Third Anniversary 100 Posts
    MalMonroe said:
    Hi, so this is a scam?

    Don't click on anything anywhere. And please don't give anyone your bank details. If they say you are due a goodwill gesture ask them to send a cheque.

    If you've dealt with them in the past they'll have your address to send your cheque. Don't give your address to anyone. 

    Report the emails to Action Fraud.

    That's what I think, anyway, for what it's worth. 

    Edited to add: on second thought, it's probably best to just report the emails, forward to Action Fraud - and then delete them without responding. 
    Not scams, all three are from reputable companies, and have it stated on their websites too.
  • Zuzi
    Zuzi Posts: 221 Forumite
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    Can you post a link to one of the websites?
  • adindas
    adindas Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 26 February 2023 at 2:15PM
    Mikej92 said:
    Hi, probably in the wrong place, but have all businesses recently been made to check their accounts?

    I have had 3 emails today from 3 different companies, saying they have reviewed my accounts with them, and have realised I wasn’t treated fairly, and are offering good will payments in the region of £200-500, seems like government have hit them with something. 
    If the reason for giving money as stated because of unfair treatment why do not they just send you a voucher, good will to be used for next purchase. That is the default way of most reputable companies shops , utility companies compensating their      customers. For banks they will credit a small amount directly to your account.
    Do they ask you to click something ? Entering Personal, financial information ??

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.