Zopa

Alibar43

Twice I have tried to transfer my Zopa credit card balance to Barclays and Halifax and was told Zopa won't allow me to do so,  the chat to an agent is very unhelpful and vague apart from stating that the banks are part of their NewDay providers that they dont allow transfers to be made to, please could you advise me as this is very frustrating,  has anyone managed a successful transfer from Zopa to another bank?

MrFrugalFever

It’s in their terms and conditions that they DO NOT allow balance transfers in OR out of the account, unfortunately.

The only option you have is to utilise Curve and accept the cash withdrawal / cash-like-transaction consequences if you are intent on using the card for BT purposes.

DullGreyGuy

Alibar43 said:
they dont allow transfers to be made to, please could you advise me as this is very frustrating,  has anyone managed a successful transfer from Zopa to another bank?

They dont allow them and so you will need to get a money transfer card and put cash in your bank and then pay off the Zopa card or get a purchase card and find a way to liquidate it that hopefully avoids a cash withdraw/like transaction fee

Quolh

I've had a Boost 07 account open since September last year but have just noticed that Zopa has it as having been opened only in May this year. I've asked them via their chat but they coudn't explain the cause and have escalated it.

More trivial perhaps but every time they add interest the amount actually added to the balance is 1p more than the individual item displays. That's annoying when you are trying to keep track.

Meanwhile Family BS are now offering an 'instant access' online saver paying 4.35% which betters all of the Zopa notice accounts. I put 'instant access' in quotes because you actually don't get the money until the working day after you've requested it.

MrFrugalFever

Quolh said:

I've had a Boost 07 account open since September last year but have just noticed that Zopa has it as having been opened only in May this year. I've asked them via their chat but they coudn't explain the cause and have escalated it.

More trivial perhaps but every time they add interest the amount actually added to the balance is 1p more than the individual item displays. That's annoying when you are trying to keep track.

Meanwhile Family BS are now offering an 'instant access' online saver paying 4.35% which betters all of the Zopa notice accounts. I put 'instant access' in quotes because you actually don't get the money until the working day after you've requested it.

The OP was referring to the credit card facility offered by Zopa not the Smart Saver.

Zopa is competitive but has been trumped lately by other higher interest rate paying easy access accounts such as Tandem.

Alex9384

That's interesting. I didn't know that. Why would they made such T&C?

cymruchris

Alex9384 said:

That's interesting. I didn't know that. Why would they made such T&C?

It's likely they use different systems that probably aren't compatible for one reason or another - for example, you don't pay your Zopa credit card balance by direct debit, you log your debit card details, and they just debit your account monthly as a CCA payment. Zopa offer decent rate cards, but are 'different' in the way they do things compared to regular credit cards. You might describe them as a bit quirky.

older_wiser

cymruchris said:

Alex9384 said:

That's interesting. I didn't know that. Why would they made such T&C?

It's likely they use different systems that probably aren't compatible for one reason or another - for example, you don't pay your Zopa credit card balance by direct debit, you log your debit card details, and they just debit your account monthly as a CCA payment. Zopa offer decent rate cards, but are 'different' in the way they do things compared to regular credit cards. You might describe them as a bit quirky.

aren't zopa changing though to DD or at least giving you the option to pay either by DD or debit card i'm almost certain i got an email from them with those changes.

MrFrugalFever

older_wiser said:

cymruchris said:

Alex9384 said:

That's interesting. I didn't know that. Why would they made such T&C?

It's likely they use different systems that probably aren't compatible for one reason or another - for example, you don't pay your Zopa credit card balance by direct debit, you log your debit card details, and they just debit your account monthly as a CCA payment. Zopa offer decent rate cards, but are 'different' in the way they do things compared to regular credit cards. You might describe them as a bit quirky.

aren't zopa changing though to DD or at least giving you the option to pay either by DD or debit card i'm almost certain i got an email from them with those changes.

The current options to me are; bank transfer in to account, debit card payment via app or CPA via automated billing.

I pay via debit card as I get Avios points from this.

pinky333

I've just discovered this a year later.

I recently took out a zero percent balance transfer card to now find I cannot transfer.

Can Zopa get away with this??

It really doesn't seem fair!

Nasqueron

pinky333 said:

I've just discovered this a year later.

I recently took out a zero percent balance transfer card to now find I cannot transfer.

Can Zopa get away with this??

It really doesn't seem fair!

If the terms and conditions they provide that you signed up to say that, given it's not illegal or banned, then yes it's perfectly fine and fair.

Just go for a MT card rather than a BT card - maybe your card offers that? Or use the BT card to cover all your day to day stuff for as long as you can BT and use the money "saved" to pay Zopa.