Lidl Plus code scanning warning

71 Posts


Hi
Just a warning about this app - when you scan your card, the fact that the scanner beeps does *not* mean your QR code has been successfully scanned, so be sure to check your receipt asap.
I discovered this only when I happened to notice that my 10% Coupon Plus voucher was still active when I thought I'd used it. On checking I found that my digital receipt was completely missing.
I have 'Digital Receipts only' enabled as it cuts down on paper waste and it's a lot easier to search for individual transactions rather than rummaging through old paper ones.
I called Lidl who were very helpful, extended my voucher period and confirmed that it was a known issue. They said that darker screens made recognising the QR code more difficult, to disable auto screen brightness and that the beep does not necessarily mean the code has been scanned successfully. Doh!
I'm not sure this was my exact situation though as I've found that the app brightens my screen when the QR code screen is showing.
Either way I've disabled my Digital Receipts only from now on! Shame as it's a good idea.
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The other issue with the Lidl App is forgetting to activate the vouchers. I'm not sure I understand why the vouchers need to be activated at all, and I've started just activating all of them even if it's unlikely I'll use them.
In Lidl I only get the money off codes for items I want not those I would have purchased on a whim that I might use it. The items I look for in the weekly discount codes are wash tablets, shampoo and shower gels