Jacobs Enforcement removal messages - help

thereale

Dear forum member,

I suddenly received two text messages from Jacobs removal that I owe them £409 and they will visit my home for removal due to non payment of road pay? for Cambridgeshire county council.

I didn't receive any letters before because I was temporarily living in a different address and didn't change my address at DVLA. I know this is my fault. I should have changed it.

Then I gave a call to Jacobs company and they gave me the client ref number and their ref number. I went to Cambridge county website to search the ticket with ref number and it came up that I have used the bus lane back in March 2022, there is a camera record and pictures, a penalty was issued, probably letters sent to my address but since I didn't see them, it was handed over to Jacobs and the amount became £409. There is no appeal option on Cambridge's website. I have emailed to council for more information and still waiting understand if I'd have chance to close it with council directly.

I'll keep it short, what should do now. It's a lot of money, should I pay it? or wait? Please help me.

B789

This forum is mainly for parking on private land. You best bet for assistance is the pepipoo website.

http://www.pepipoo.com

evasivedavid

thereale said:

Dear forum member,

I suddenly received two text messages from Jacobs removal that I owe them £409 and they will visit my home for removal due to non payment of road pay? for Cambridgeshire county council.

I didn't receive any letters before because I was temporarily living in a different address and didn't change my address at DVLA. I know this is my fault. I should have changed it.

Then I gave a call to Jacobs company and they gave me the client ref number and their ref number. I went to Cambridge county website to search the ticket with ref number and it came up that I have used the bus lane back in March 2022, there is a camera record and pictures, a penalty was issued, probably letters sent to my address but since I didn't see them, it was handed over to Jacobs and the amount became £409. There is no appeal option on Cambridge's website. I have emailed to council for more information and still waiting understand if I'd have chance to close it with council directly.

I'll keep it short, what should do now. It's a lot of money, should I pay it? or wait? Please help me.

thereale said:

Dear forum member,

I suddenly received two text messages from Jacobs removal that I owe them £409 and they will visit my home for removal due to non payment of road pay? for Cambridgeshire county council.

I didn't receive any letters before because I was temporarily living in a different address and didn't change my address at DVLA. I know this is my fault. I should have changed it.

Then I gave a call to Jacobs company and they gave me the client ref number and their ref number. I went to Cambridge county website to search the ticket with ref number and it came up that I have used the bus lane back in March 2022, there is a camera record and pictures, a penalty was issued, probably letters sent to my address but since I didn't see them, it was handed over to Jacobs and the amount became £409. There is no appeal option on Cambridge's website. I have emailed to council for more information and still waiting understand if I'd have chance to close it with council directly.

I'll keep it short, what should do now. It's a lot of money, should I pay it? or wait? Please help me.

Hi, did you have any luck with this? I' having the exact same issue and wondering whether it's contestable or not....

evasivedavid

B789 said:

This forum is mainly for parking on private land. You best bet for assistance is the pepipoo website.

http://www.pepipoo.com

Hi mate, this site looks like it's not in use now, but I'm having the same problem as this fellow above... Any ideas where I can find some advice on Jacob's/bus lane fines? I would like to find out if it's contestable in any way, or if I should just pay it before the costs escalate! TIA for any advice!

Nellymoser

Pepipoo is no longer in use. You should seek advice over on the Free Traffic Legal Advice forum they specialise in Penalty Notices issued by councils and police. This forum specialise in Parking Charge Notices from unregulated private parking companies.

https://ftla.uk