GMail - All Messages Lost - Not Showing in Trash etc.

edited 4 February at 1:08PM in Techie Stuff
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HollyandCoHollyandCo Forumite
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edited 4 February at 1:08PM in Techie Stuff

I am trying to help a friend with her emails (GMail).  3 days ago she decided to clear lots of messages - she believed she was deleting them individually from her phone.  She thought she was in her Bin and she wanted to permanently delete.  She then selected 'All', but somehow she has managed to delete everything from all her other folders (important stuff).

I have gone to her Bin and Trash Folders but I can't see anything to restore.   I have even visited her Recycle Folder on Windows (laptop) but can't see any emails in there.

Is there anything else I can do to restore her messages?


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