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'Energy suppliers told to pause forced prepay meter installations – what to do if you've been switched unfairly'
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MSE News: Energy firms told to pause forced prepay meter switches - what to do if you've been moved
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Energy companies have been instructed to temporarily stop forced installations of prepayment meters by industry regulator Ofgem. It follows reports that some households were being forcibly switched despite being clearly vulnerable. We've information below on what to do if you think you've been unfairly or unsafely switched.
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