Hastings Direct App 2 February at 11:00AM in Insurance & life assurance 2 replies 125 views

john798

hi
i signed up to hastings direct for my car insurance
www.hastingsdirect.com

however i cannot get their much lauded app to work on my phone (Android)

does anyone have any experience with the app on Android?

i am trying to talk with them about it but not getting any reply by email, going to have to phone them it seems

thanks

stinky_daddy

What are you trying to do specifically?

You can contact them via (Complaints no.) 0333 999 8904 (Mon / Fri 9am to 5pm) or 0333 321 9800 I think is the general no (at least that is the no. that came up on my phone - Android user as well)

john798

stinky_daddy said:

What are you trying to do specifically?

You can contact them via (Complaints no.) 0333 999 8904 (Mon / Fri 9am to 5pm) or 0333 321 9800 I think is the general no (at least that is the no. that came up on my phone - Android user as well)

FIXED

thanks for reply, i had to reset my password in the end.
i also used a password with no special characters
it's odd though as i could login via the webpage on my laptop with no problems, but those details would not work on the phone app

working now so happy. but i was disappointed with Hastings as they did not reply to any emails i sent, i had to phone them in the end. they said they would call me back but just sent an email. 

it's a company that wants you to do everything on the web with as little phone contact as possible. not sure i like this as it becomes very faceless and unhelpful. time will tell but at the moment i doubt i'll be renewing with them...