Hastings Direct App

hi
i signed up to hastings direct for my car insurance
www.hastingsdirect.com

however i cannot get their much lauded app to work on my phone (Android)

does anyone have any experience with the app on Android?

i am trying to talk with them about it but not getting any reply by email, going to have to phone them it seems

thanks

Replies

  • stinky_daddystinky_daddy Forumite
    433 Posts
    Part of the Furniture 100 Posts Photogenic
    Forumite
    What are you trying to do specifically?

    You can contact them via (Complaints no.) 0333 999 8904 (Mon / Fri 9am to 5pm) or 0333 321 9800 I think is the general no (at least that is the no. that came up on my phone - Android user as well)
    Sometimes I wonder...
    "why is that frisbee getting bigger?"
    ...and then it hits me
    :rotfl::rotfl::rotfl::rotfl:
    Jesus loves you...A nice thing to hear in church, but a horrible thing to hear in a Mexican prison
    :rotfl::rotfl::rotfl::rotfl:
    Light travels faster than sound. This is why some people appear bright until you hear them speak.
  • john798john798 Forumite
    6 Posts
    Sixth Anniversary First Post Photogenic
    Forumite
    What are you trying to do specifically?

    You can contact them via (Complaints no.) 0333 999 8904 (Mon / Fri 9am to 5pm) or 0333 321 9800 I think is the general no (at least that is the no. that came up on my phone - Android user as well)
    FIXED

    thanks for reply, i had to reset my password in the end.
    i also used a password with no special characters
    it's odd though as i could login via the webpage on my laptop with no problems, but those details would not work on the phone app

    working now so happy. but i was disappointed with Hastings as they did not reply to any emails i sent, i had to phone them in the end. they said they would call me back but just sent an email. 

    it's a company that wants you to do everything on the web with as little phone contact as possible. not sure i like this as it becomes very faceless and unhelpful. time will tell but at the moment i doubt i'll be renewing with them...
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