Stolen medications

DullGreyGuy

born_again said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

But as far as they are concerned they did. Courier will have updated them with delivered. 

So unless you tell them, they will be non the wiser.

They have the video showing the delivery driver leaving it, the drivers own photo of it sticking out the letterbox and then the video a few minutes later of someone else coming along and taking it. Plus they have the crime reference number.

SpudGunPaul said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

Why not ask the pharmacy?

I've been trying to but between meetings its been hard to get hold of them on the phone.

They have however since replied and said they are sending a replacement (by different courier); they said we didn't need to speak to the GP again (if they did etc who knows)

HillStreetBlues said:

DullGreyGuy said:

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

No, as they would be POM  so needs accounting for.

I'm always guilty of using TLAs but POM isnt one that I know. 

user1977

DullGreyGuy said:

born_again said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

But as far as they are concerned they did. Courier will have updated them with delivered. 

So unless you tell them, they will be non the wiser.

They have the video showing the delivery driver leaving it, the drivers own photo of it sticking out the letterbox and then the video a few minutes later of someone else coming along and taking it. Plus they have the crime reference number.

SpudGunPaul said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

Why not ask the pharmacy?

I've been trying to but between meetings its been hard to get hold of them on the phone.

They have however since replied and said they are sending a replacement (by different courier); they said we didn't need to speak to the GP again (if they did etc who knows)

HillStreetBlues said:

DullGreyGuy said:

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

No, as they would be POM  so needs accounting for.

I'm always guilty of using TLAs but POM isnt one that I know. 

It's a TLA written on the box of every POM (prescription-only medicine)

DullGreyGuy

user1977 said:

DullGreyGuy said:

born_again said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

But as far as they are concerned they did. Courier will have updated them with delivered. 

So unless you tell them, they will be non the wiser.

They have the video showing the delivery driver leaving it, the drivers own photo of it sticking out the letterbox and then the video a few minutes later of someone else coming along and taking it. Plus they have the crime reference number.

SpudGunPaul said:

DullGreyGuy said:

Manxman_in_exile said:

If this is a private prescription I'd suggest it depends on the contract between you and the doctor.  They might reissue at no cost to you in the circumstances, but I think I might expect to be charged again...

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

Why not ask the pharmacy?

I've been trying to but between meetings its been hard to get hold of them on the phone.

They have however since replied and said they are sending a replacement (by different courier); they said we didn't need to speak to the GP again (if they did etc who knows)

HillStreetBlues said:

DullGreyGuy said:

Well my question was as much if the pharmacy knows the meds never got to us do they need a new prescription or can the last be written of as wastage and a new one sent under the original prescription. 

No, as they would be POM  so needs accounting for.

I'm always guilty of using TLAs but POM isnt one that I know. 

It's a TLA written on the box of every POM (prescription-only medicine)

In which to comment on both points... it is a prescription only medication in the UK (OTC in others). Even with POM there are going to be cases of items being damaged, stolen, ordering 4 boxes but only 3 arriving but the invoice says 4 etc. I'm assuming mechanisms exist to deal with them

HillStreetBlues

DullGreyGuy said:

In which to comment on both points... it is a prescription only medication in the UK (OTC in others). Even with POM there are going to be cases of items being damaged, stolen, ordering 4 boxes but only 3 arriving but the invoice says 4 etc. I'm assuming mechanisms exist to deal with them

There will be but it does depend on what's meds are inside.
Controlled Drugs (will have CD as well as POM on container) As the name suggests are controlled and shouldn't be reissued
The pharmacist would be able to give the OK for a reported lost and account for the loss of meds that way if they believed that the loss is genuine and didn't fall in above category.

TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.
 

DullGreyGuy

Looking at online photos of the box you can see the POM but no signs of CD... its not anything "interesting" and is OTC in other countries 

HillStreetBlues said:
TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.

I find the whole e-prescription, particularly for private prescriptions, odd too. I mean when I tried to get it dispensed in person (no one had any stock) all I have is an email telling the pharmacist to go to a website and enter the code in the email and the patients DoB.

Anyone can go to that URL and do the same, you get details of the prescriber and the patient, the meds and a long string which they say is an encrypted digital signature. I mean no prescription process has ever been that secure, hence black market for prescription pads used to exist, but I could knock up the same website in an hour or two

Andy_L

DullGreyGuy said:

Looking at online photos of the box you can see the POM but no signs of CD... its not anything "interesting" and is OTC in other countries 

HillStreetBlues said:
TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.

I find the whole e-prescription, particularly for private prescriptions, odd too. I mean when I tried to get it dispensed in person (no one had any stock) all I have is an email telling the pharmacist to go to a website and enter the code in the email and the patients DoB.

Anyone can go to that URL and do the same, you get details of the prescriber and the patient, the meds and a long string which they say is an encrypted digital signature. I mean no prescription process has ever been that secure, hence black market for prescription pads used to exist, but I could knock up the same website in an hour or two

Doesnt the pharmacist's prescribing system check the digital signature though. So you'd have to fake that as well

DullGreyGuy

Andy_L said:

DullGreyGuy said:

Looking at online photos of the box you can see the POM but no signs of CD... its not anything "interesting" and is OTC in other countries 

HillStreetBlues said:
TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.

I find the whole e-prescription, particularly for private prescriptions, odd too. I mean when I tried to get it dispensed in person (no one had any stock) all I have is an email telling the pharmacist to go to a website and enter the code in the email and the patients DoB.

Anyone can go to that URL and do the same, you get details of the prescriber and the patient, the meds and a long string which they say is an encrypted digital signature. I mean no prescription process has ever been that secure, hence black market for prescription pads used to exist, but I could knock up the same website in an hour or two

Doesnt the pharmacist's prescribing system check the digital signature though. So you'd have to fake that as well

No idea... is there some official register where all these companies providing different digital prescription solutions have to adhere to? How hard is it to get the algorithm from that register by saying your a startup company wanting to develop and alternative solution.

As we know I ended up having to get the prescription filled online so cannot say what they did or didnt do. 

Interestingly when you go to retrieve a prescription from this company it asks if you are Boots or not so presumably Boots have integrated it more into their systems than others. 

Andy_L

DullGreyGuy said:

Andy_L said:

DullGreyGuy said:

Looking at online photos of the box you can see the POM but no signs of CD... its not anything "interesting" and is OTC in other countries 

HillStreetBlues said:
TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.

I find the whole e-prescription, particularly for private prescriptions, odd too. I mean when I tried to get it dispensed in person (no one had any stock) all I have is an email telling the pharmacist to go to a website and enter the code in the email and the patients DoB.

Anyone can go to that URL and do the same, you get details of the prescriber and the patient, the meds and a long string which they say is an encrypted digital signature. I mean no prescription process has ever been that secure, hence black market for prescription pads used to exist, but I could knock up the same website in an hour or two

Doesnt the pharmacist's prescribing system check the digital signature though. So you'd have to fake that as well

No idea... is there some official register where all these companies providing different digital prescription solutions have to adhere to? How hard is it to get the algorithm from that register by saying your a startup company wanting to develop and alternative solution.

As we know I ended up having to get the prescription filled online so cannot say what they did or didnt do. 

Interestingly when you go to retrieve a prescription from this company it asks if you are Boots or not so presumably Boots have integrated it more into their systems than others. 

That will get you a digital signature associated with a startup company rather than a GP so not much use for forging prescriptions by spending a couple of hours knocking up a website 

https://en.m.wikipedia.org/wiki/Digital_signature

DullGreyGuy

Andy_L said:

DullGreyGuy said:

Andy_L said:

DullGreyGuy said:

Looking at online photos of the box you can see the POM but no signs of CD... its not anything "interesting" and is OTC in other countries 

HillStreetBlues said:
TBH  out of touch since the rise of on-line deliveries, so the system I knew might have changed.

I find the whole e-prescription, particularly for private prescriptions, odd too. I mean when I tried to get it dispensed in person (no one had any stock) all I have is an email telling the pharmacist to go to a website and enter the code in the email and the patients DoB.

Anyone can go to that URL and do the same, you get details of the prescriber and the patient, the meds and a long string which they say is an encrypted digital signature. I mean no prescription process has ever been that secure, hence black market for prescription pads used to exist, but I could knock up the same website in an hour or two

Doesnt the pharmacist's prescribing system check the digital signature though. So you'd have to fake that as well

No idea... is there some official register where all these companies providing different digital prescription solutions have to adhere to? How hard is it to get the algorithm from that register by saying your a startup company wanting to develop and alternative solution.

As we know I ended up having to get the prescription filled online so cannot say what they did or didnt do. 

Interestingly when you go to retrieve a prescription from this company it asks if you are Boots or not so presumably Boots have integrated it more into their systems than others. 

That will get you a digital signature associated with a startup company rather than a GP so not much use for forging prescriptions by spending a couple of hours knocking up a website 

https://en.m.wikipedia.org/wiki/Digital_signature

But I am the pharmacist at my local chemists, I go into the website that my customer tells me, put in the code the customer tells me and it brings up some details and at the bottom it says digital signature and has a 30 character string. 

Where do I go to double check that 30 character string is genuine and not just a random string?