2 retailers 2 Couriers -One Homebase Destination, Why.

Hi mser's.

I have placed orders from Next and JD Sports recently.
Both online accounts have my Home Delivery Address.
My parcels were Delivered to one local Homebase store.
Next e-mail specified Homebase JD Sports didn't.
Are Couriers Evri and Yodel now auto choosing Homebase, without my knowledge.

thanks 
Replenished CRA Reports.2015 Zoe i nav -67-131 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb

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  • soolin
    soolin Posts: 72,184 Ambassador
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    Dandytf said:
    Hi mser's.

    I have placed orders from Next and JD Sports recently.
    Both online accounts have my Home Delivery Address.
    My parcels were Delivered to one local Homebase store.
    Next e-mail specified Homebase JD Sports didn't.
    Are Couriers Evri and Yodel now auto choosing Homebase, without my knowledge.

    thanks 
    I suspect that you have ticked something somewhere in your payment method- retailers don't just randomly send things to Homebase- they expect the buyer to opt for that, usually by means of a tick box, when ordering. 

    Click and collect is becoming very popular , but it is always the buyers choice - often encouraged by means of a small discount in postage, not the retailers choice. Commonly it is on the postage page and is something like £2.99 delivery to 'Homebase' £3.99 for home address, £4.99 for faster delivery to home address. 


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  • Dandytf
    Dandytf Posts: 4,812 Forumite
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    edited 1 February 2023 at 8:38PM
    thanks

    I honestly don't recall choosing click+collect from one never mind two retailers.
    I'll pay attention if any further orders which won't be until mid or later this year.
    I tried searching drop off points for both retailers and my local Homebase isn't listed as yet.

    thanks appreciated.
    Replenished CRA Reports.2015 Zoe i nav -67-131 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • soolin
    soolin Posts: 72,184 Ambassador
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    I noticed it when browsing a site recently, there was a banner on the site that said something like ‘ reduced postage of £2.99 ‘ . When I actually checked the £2.99 was click and collect and their standard postage was still £4.50 to a come address. The £2.99 was highlighted on the payment page, you had to scroll down a bit to see the ‘to home’ options. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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