Hotpoint fridge freezer problem

applepad

My 11 year old Hotpoint HM 315 FF intergrated fridge freezer is playing up, yesterday I noticed the bottom freezer drawer was not freezing properly, but the top basket is frozen.

 Today I opened the fridge and it’s ‘warm’ there is not much in the fridge, but the freezer drawers are full. I have just emptied the bottom drawer, 

Any idea what the problem could be?

Ganga

If you are able you can take all the freezer draws out and remove the back panel ( its only screwed on ,well it is on our Hotpoint freezer ) and check its not iced up and blocking the channels where the cold air flows.

goldfinches

I looked at this troubleshooting page in the online manual Troubleshooting - Hotpoint HM315FF Operating Instructions Manual [Page 9] | ManualsLib and wonder if your freezer has been overfilled or the water discharge hole is blocked.
Hope the page and manual are helpful.