Morningstar Portfolio display problem.

My Portfolio will not display on the Morningstar web page - AGAIN. Is this my computer or a problem with web site.  Any thoughts please?
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Comments

  • cloud_dog
    cloud_dog Posts: 6,299 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Mine is displaying ok.
    Personal Responsibility - Sad but True :D

    Sometimes.... I am like a dog with a bone
  • tony_1
    tony_1 Posts: 43 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Have you tried different browser ?
  • Linton
    Linton Posts: 18,071 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Hung up my suit!
    Morningstar Portfolio was failing for me with a server time-out using Chrome 10 minutes ago.  However  it is now working.

    Both Morningstar and Trustnet seem pretty unreliable.
  • coyrls
    coyrls Posts: 2,504 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It will display your default portfolio but if you have more than one, it hangs when you try to switch to a different portfolio and eventually gives a 504 error.  As Linton says, they are pretty unreliable but seem to have got worse lately.  I haven't been able to display the annual performance graph for months.
  • Judesman
    Judesman Posts: 117 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Different browser and still won't open. Thanks for the replies.
  • talexuser
    talexuser Posts: 3,505 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It was out for a few days recently, then came back with my ISA portfolio but with the wrong prices, ITs shown in GBP instead of the ususal GBX which mucks up my spreadsheet copy and paste (only funds should be in £).

    This has happened on a few occasions in the past and usually corrected itself within a few days back to correct display. I also can't get to the GIA or other halfs portfolio. Not browser dependent, so they either have a glitch or backup server update problem or similar. 

    I like Morningstar because by 9 in the evening they actually have the correct closing prices for world and USA ITs and funds, whereas Trustnet and ii are always a day behind. LSE does the ITs even sooner but naturaly has no funds.
  • Judesman
    Judesman Posts: 117 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 1 February 2023 at 10:01AM
    Still no access this morning. Three days now. I have contacted Morningstar.
  • GeoffTF
    GeoffTF Posts: 1,836 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Not showing for me either. The portfolio service is very unreliable. Sometimes it works. Sometimes it does not.
  • talexuser
    talexuser Posts: 3,505 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 February 2023 at 6:01PM
    Main portfolio comes up slowly, still wrongly all in GBP, and other portfolios do not load :(
  • Alistair31
    Alistair31 Posts: 976 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 1 February 2023 at 8:55PM
    Morningstar Portfolio is a bit of joke when it comes to reliability. 
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