Morningstar Portfolio display problem. 31 January at 10:14AM in Savings & investments 15 replies 417 views

Judesman

My Portfolio will not display on the Morningstar web page - AGAIN. Is this my computer or a problem with web site.  Any thoughts please?

cloud_dog

Mine is displaying ok.

tony_1

Have you tried different browser ?

Linton

Morningstar Portfolio was failing for me with a server time-out using Chrome 10 minutes ago.  However  it is now working.

Both Morningstar and Trustnet seem pretty unreliable.

coyrls

It will display your default portfolio but if you have more than one, it hangs when you try to switch to a different portfolio and eventually gives a 504 error.  As Linton says, they are pretty unreliable but seem to have got worse lately.  I haven't been able to display the annual performance graph for months.

Judesman

Different browser and still won't open. Thanks for the replies.

talexuser

It was out for a few days recently, then came back with my ISA portfolio but with the wrong prices, ITs shown in GBP instead of the ususal GBX which mucks up my spreadsheet copy and paste (only funds should be in £).

This has happened on a few occasions in the past and usually corrected itself within a few days back to correct display. I also can't get to the GIA or other halfs portfolio. Not browser dependent, so they either have a glitch or backup server update problem or similar. 

I like Morningstar because by 9 in the evening they actually have the correct closing prices for world and USA ITs and funds, whereas Trustnet and ii are always a day behind. LSE does the ITs even sooner but naturaly has no funds.

Judesman

Still no access this morning. Three days now. I have contacted Morningstar.

GeoffTF

Not showing for me either. The portfolio service is very unreliable. Sometimes it works. Sometimes it does not.

talexuser

Main portfolio comes up slowly, still wrongly all in GBP, and other portfolios do not load

Alistair31

Morningstar Portfolio is a bit of joke when it comes to reliability.