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Used car on finance turns out to be faulty

Blue_sky101
Blue_sky101 Posts: 55 Forumite
Seventh Anniversary 10 Posts Name Dropper
edited 31 January 2023 at 12:06AM in Motoring
Hi all. I bought a car on finance from a small independent dealer a month ago. I used partner’s credit card for part of the deposit, the remainder via debit card payment also in his name. 

Car keeps stalling when trying to move off from traffic lights, and I now have to rev it quite hard to keep it from stalling. The coolant seems to be leaking. 

The temperature gauge warning light has started coming on consistently in the last few days, indicating it’s overheating. The heating has also stopped working. On doing an internet search it could be the radiator issue? 

I’ve taken it to my local mechanic who hooked it up to diagnostics and it came back clear. There’s a warranty on the car which covers a limited amount for repairs/ diagnosis. 

How do I go about getting this sorted?

1. Should I go through the warranty? ( cover is up to a limited amount)
2. Approach the seller first?
3. Try another mechanic to get a diagnosis before trying above options?
4. If it comes to it, do I have any right to section 75 protection even though credit card used for part of the deposit even though credit card is not on in my name?

Any help is much appreciated.

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,054 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 31 January 2023 at 8:53AM
    If it is losing coolant, overheating and the heater is not working STOP DRIVING it now or you'll likely to do serious damage to the engine.

    If your "local mechanic" thinks the above is normal then it's time to find someone else !

    Get it recovered to the supplying dealer and ask them to fix it.
  • Grumpy_chap
    Grumpy_chap Posts: 17,324 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Hi all. I bought a car on finance from a small independent dealer a month ago. 
    Did you buy in person or remotely?
    Exactly when?
    Are you still within the short term right to reject?
  • jimjames
    jimjames Posts: 18,364 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ayr_Rage said:
    If it is losing coolant, overheating and the heater is not working STOP DRIVING it now or you'll likely to do serious damage to the engine.

    If your "local mechanic" thinks the above is normal then it's time to find someone else !

    Not sure that's what the mechanic said. Radiator leak is unlikely to throw any diagnostic codes but I agree if the mechanic really suggested there was nothing wrong because no code stored then go elsewhere.

    First port of call is the garage you bought it from.
    Remember the saying: if it looks too good to be true it almost certainly is.
  • m0bov
    m0bov Posts: 2,601 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Take it back!
  • Hi all. I bought a car on finance from a small independent dealer a month ago. 
    Did you buy in person or remotely?
    Exactly when?
    Are you still within the short term right to reject?
    Bought in person end of December so I’m now outside the 30 day period to reject, however  I’m aware I can request a repair or replacement according the to the Which website. 
  • I have taken it back and it’s being repaired. It was an issue with the fan apparently. Hopefully I won’t have issues with it again. Thank you for your help. 
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