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Personal Tax Allowance not show in my Self -Employed Assessment

Hi 

Can you help, 

I have entered all my details on the HMRC self-employed assessment for 21-22 but the calculation for tax I owe is wrong, as it does not take in account of my personal tax allowance, in total I earned less than 20K,

Just call HMRC this morning on hold for 1hour, once I got through there system was down and then was cut off.

The adviser said there is a tick box on the form that requires ticking but she could get in the system to find it.
Any ideas?

I have an PAYE employment which was less than Personal Tax Allowance for the tax year, and Self-Employed, this is my first time

hope that enough information


Any help is much appreciated..
Sue

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