Admin fees, lease car and credit score 25 January at 10:40PM in Parking tickets, fines & parking 2 replies 59 views

Keep789

My wife had a lease car arranged by a company called NHS fleet solutions. Unfortunately, my wife had to change employers and was not able to transfer the lease car to her new employer in October 2022. The car has to be handed back 2 months short of the agreed lease. 

The contract clearly stipulates that in such event an early termination fee needs to be paid via a net pay deduction. 

15. In the event that your employment ceases before the end of the lease, then any termination charges (as set out in the booklet “Car Lease Scheme”) will be recoverable from your net pay and the car must be returned before you leave employment of the organisation..

. 3 months after handing the vehicle back they are now asking us to pay the early termination fee directly to them. 

I am currently disputing this as they are in breach of the contract they created. The fee should have been taken with the final car payment in my wife’s salary. We have not signed or agreed anywhere to pay such a fee directly to them and for all we know it could have been deducted from the monthly pay. 

I have raised my concerns and asked for this to be investigated by them internally as this is their error and as such are liable. 

They have warned that they will pass this to their collection company ACT if this invoice is not paid in 30 days. They have never sent an official invoice btw. 

My questions are as follows: 

Do I have to pay this? 

Will referral to ACT affect my credit score? 

Thank you 

Umkomaas

Is there a private parking charge involved here?  If not, you need to look at other sub forums on MSE that might be more appropriate for specific advice for your (wife's) problem. 

Le_Kirk

Umkomaas said:

Is there a private parking charge involved here?  If not, you need to look at other sub forums on MSE that might be more appropriate for specific advice for your (wife's) problem. 

The motoring sub-forum is where this question is normally asked: -
https://forums.moneysavingexpert.com/categories/motoring