We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
CCTV and banks
andrewlya
Posts: 47 Forumite
Hi, how long do banks keep inside CCTV footage for? Say, there was a transaction dispute going back 5 months ago, would they have archived their CCTV footage and have access to it if requested due to the dispute & a complaint?
0
Comments
-
You're likely going to have to go into branch for that one. That's not info that's going to be made public for obvious reasons0
-
given that it's all on computer these days (maybe freeze frame every 2 seconds?) they may have the last year or more. I know that there's a thing about legal disputes that mean that absolutely no records should be deleted and I would assume that refers to CCTV as well as emails, account notes whatever. But they may not realise that a particular day's photos are crucial.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇🏅🏅🏅
STRUGGLING DURING THE HOLIDAYS??
click here for ideas on how to cope....Some websites and helplines if you're struggling this Christmas — MoneySavingExpert Forum0 -
How ĺong is a piece of string?
This info is classified but!,!!!!!!
0 -
andrewlya said:Hi, how long do banks keep inside CCTV footage for? Say, there was a transaction dispute going back 5 months ago, would they have archived their CCTV footage and have access to it if requested due to the dispute & a complaint?
Aside from where they've been specifically asked to keep the footage by law enforcement, or have their own internal reason for doing so, most commercial CCTV is overwritten long before 5 months are reached. So unless you made them aware of the issue within the first 30 days, there's a good chance it will no longer exist. (But it does no harm to ask)
0 -
From what I have seen they are recorded onto a recording box with a looped hard drive inside of them. But some more surfisticated ones do have an eithernet connection so you can live steam it and watch it from homeBrie said:given that it's all on computer these days (maybe freeze frame every 2 seconds?) they may have the last year or more. I know that there's a thing about legal disputes that mean that absolutely no records should be deleted and I would assume that refers to CCTV as well as emails, account notes whatever. But they may not realise that a particular day's photos are crucial.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards