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PCN - Did not receive initial two letters

Hi all,

I would appreciate your help with my case. I apparently did not pay for parking on a hospital premises a couple of months ago.  I did not receive any initial PCN notice where I could pay a reduce fee or a reminder although the company claims they have sent this. In the mean time, I have moved addresses to a new place. Now I have received a letter  (via redirect) from the private parking company as well as from a debt collection agency where they have inflated the cost of the PCN by £70, despite this being the first letter I have received without any chance of paying the reduce intial fee. There was also no avenue for appeal as it apparently fell outside the appeal period which is ridiculous! 

I have changed my address at DVLA a month ago but I am worried that the private company and the debt collection agency will continue to write at the old address and once my mail redirect expires, I will not get any further notifications and can end up with a CCJ without my knowledge. Should i be writing to the private operator and the debt collection agency to correct my address to the new one and also challnege via email saying that they have not provided the requisite documentation (initial PCN notice and reminder) that they claim they have?

Also, the letter I got from the operator was dated early December with a 14 day response time but I got the redirect well after Christmas more than 23 plus days later (possible delays of christmas and postal strikes etc), by when they had already passed on to the debt collection agency. I was away early January and only saw the mail last week! 

Can anyyone please advise what is the next course of action? Many thanks


  • Boat_to_BoliviaBoat_to_Bolivia Forumite
    527 Posts
    500 Posts Name Dropper
    Yes you need to email the parking company and solicitors and supply them with your new address and tell them to erase your former address details.

    Also have you contacted PALS at the hospital to ask them to get the PCN cancelled.
  • fisherjimfisherjim Forumite
    5.3K Posts
    Tenth Anniversary 1,000 Posts Name Dropper
    The parking company can only apply for your address once, so if you move they will still send correspondence to the old address you need to send a rectification notice to all to get this corrected you don't want to miss any post on this.
    Debt collectors are wasters that can't do anything but inflate the claimed charge and can be ignored you don't have a debt unless proven in court any way.
    Contact PALS see if they will get this cancelled, read the newbies thread it's all there, and note these are chancers that have joined a greed ridden club that wants money nothing else, they do not manage parking, they do not issue fines, they prey on people and actually want people to break their made up rules it's where they get their cash flow.
    Do not ignore any court papers if they get sent to you though.
    Which PPC is this and what hospital the regulars on here may have further info from previous posts?
  • Coupon-madCoupon-mad
    115.9K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You say you updated your DVLA address. You don't just mean your driving licence, we hope?

    You realise the reason you got no PCN or reminder is likely to be because your car's registered address shows as an old address on the logbook?

    Did you know you have to separately change that address every time you move? Check your V5C.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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