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PCN - Did not receive initial two letters

1 Post
Newbie
Hi all,
I would appreciate your help with my case. I apparently did not pay for parking on a hospital premises a couple of months ago. I did not receive any initial PCN notice where I could pay a reduce fee or a reminder although the company claims they have sent this. In the mean time, I have moved addresses to a new place. Now I have received a letter (via redirect) from the private parking company as well as from a debt collection agency where they have inflated the cost of the PCN by £70, despite this being the first letter I have received without any chance of paying the reduce intial fee. There was also no avenue for appeal as it apparently fell outside the appeal period which is ridiculous!
I have changed my address at DVLA a month ago but I am worried that the private company and the debt collection agency will continue to write at the old address and once my mail redirect expires, I will not get any further notifications and can end up with a CCJ without my knowledge. Should i be writing to the private operator and the debt collection agency to correct my address to the new one and also challnege via email saying that they have not provided the requisite documentation (initial PCN notice and reminder) that they claim they have?
Also, the letter I got from the operator was dated early December with a 14 day response time but I got the redirect well after Christmas more than 23 plus days later (possible delays of christmas and postal strikes etc), by when they had already passed on to the debt collection agency. I was away early January and only saw the mail last week!
Can anyyone please advise what is the next course of action? Many thanks
I would appreciate your help with my case. I apparently did not pay for parking on a hospital premises a couple of months ago. I did not receive any initial PCN notice where I could pay a reduce fee or a reminder although the company claims they have sent this. In the mean time, I have moved addresses to a new place. Now I have received a letter (via redirect) from the private parking company as well as from a debt collection agency where they have inflated the cost of the PCN by £70, despite this being the first letter I have received without any chance of paying the reduce intial fee. There was also no avenue for appeal as it apparently fell outside the appeal period which is ridiculous!
I have changed my address at DVLA a month ago but I am worried that the private company and the debt collection agency will continue to write at the old address and once my mail redirect expires, I will not get any further notifications and can end up with a CCJ without my knowledge. Should i be writing to the private operator and the debt collection agency to correct my address to the new one and also challnege via email saying that they have not provided the requisite documentation (initial PCN notice and reminder) that they claim they have?
Also, the letter I got from the operator was dated early December with a 14 day response time but I got the redirect well after Christmas more than 23 plus days later (possible delays of christmas and postal strikes etc), by when they had already passed on to the debt collection agency. I was away early January and only saw the mail last week!
Can anyyone please advise what is the next course of action? Many thanks
1
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Replies
Also have you contacted PALS at the hospital to ask them to get the PCN cancelled.
You realise the reason you got no PCN or reminder is likely to be because your car's registered address shows as an old address on the logbook?
Did you know you have to separately change that address every time you move? Check your V5C.
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