Gas Meter Stopped Working

EssexHebridean

Dolor said:

diystarter7 said:

Hi

When we had paper billing we looked every three months, but now, I thing we get a bill a year and that the only time we look at it.
I'm lost with those online checks etc
Not for me these pretend smart meters that are causing so much trouble/problems.

Thanks

You are at it again. Don’t conflate a few posts on this forum outlining some meter problems with there being a widespread issue with smart meters. 

As of the last report, there were 29.4M smart meters deployed of which 25.6M are operating in smart mode. The reasons for the difference are as follows:

Smart meters can temporarily operate in traditional mode for several reasons including:

• customers switching to suppliers currently unable to operate the meter in smart mode,

• meters being unable to communicate via the wide area network at the point of reporting,

• customers having their meter installed in traditional mode,

• installed meters yet to be commissioned (e.g., in new build premises).

A large chunk of the 3.8M meters not operating in a smart mode will be SMETS1 meters yet to be moved to the DCC Network.

In sum, over 50% of UK consumer households now have smart meters.

...and only a fraction of those are having any issues whatsoever with those smart meters. 

Spoonie_Turtle

diystarter7 said:

macman said:

So your meter is transmitting the usage data OK, but the data itself is incorrect as it's not recording any usage...
Contact BG and ask them to replace the meter. Your usage will be estimated. No idea how back-billing would apply or not in this instance, someone else will no doubt offer a view on that. But generally estimated billing will work in your favour.
You must be the only household in the country who hasn't looked at their gas bill in 2.5 years. The gas boiler may be your only gas appliance, but if you have gas CH and DHW then that will still account for up to 80% of your total energy usage.
PS: I'm assuming the meter was broken from the time you moved in and has never advanced at all?

Hi

When we had paper billing we looked every three months, but now, I thing we get a bill a year and that the only time we look at it.
I'm lost with those online checks etc

It's kind of like having a paper bill but the information is shown on your screen.

macman

OP, didn't you wonder why your billing had not gone up dramatically following the more than doubling of prices last year? 
As others have said, with luck back billing will apply in this case, in which case you'll have had about 3 or 4 winter months of free gas in 21/22.