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smart meters

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  • fndyr said:
    I have a British Gas 1st generation smart meter that British Gas can no longer read apparently. I have to upgrade to a 2nd generation meter which apparently is a 12 month wait. Without any warning to any of its customers they ceased connecting with their own meters . Given the billions of profit they're making it's appalling that they don't bother to notify their customers of changes like this. Quick to notify price hikes though. Makes you wonder why you have to have a smart meter at their insistence that I had to have one if they can just turn it off effectively when they want at a great inconvenience to its customers. Anyone who isn't overly mobile with a 1st generation meter is now back to crawling around in cupboards under stairs. Who says technology makes life easier for the user
    BG Retail is not making £Bn of profits. The profits are being accrued by its parent company Centrica. Suppliers are required by Ofgem to notify you any all price hikes to allow you time to switch away before the price rise comes into effect.

    The DCC has been running a programme to adopt and enrol meters such as yours onto its network. By the sound of it, this has not been possible due to age and model of your smart meter - hence the need to install SMETS2 meters. You might wish to think about switching to another supplier. 
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