Is Ziffit any good?

shiraz99

I've got a whole collection of CDs I want to get rid off as they're taking up too much room. I've heard of Music Magpie and Ziffit and was wondering how they compare. I did do a selection of scans and found Ziffit did offer more but also did reject more than Music Magpie.

Also, can anyone recommend the right size of box for sending multiple CDs, say 20 at a time.

Bobo_Brazil

Ziffit are pretty good, in my experience. Generally, imo you will almost always get more cash than music magpie.

Just occasionally though, they have not paid out for one item on the grounds it 'wasn't included'. however, given that I am 1001% sure it was definitely in the box, and packaged between other items that they clearly did find included, I find myself wondering -- once I can forgive as a mistake, this has happened with 2 of my last 3 trades. 

As for boxes - I tend to recycle amazon boxes if there are any around. if not your friendly neighbourhood supermarket is also a possible.

Deru

I have used Ziffit multiple times. They pay better than MusicMagpie in most cases and they also take books.

However, as above, one of my DVDs evaporated into thin air once.  Like many, it happened to be the highest value one which I know was added to the box.  Any complaints raised is futile as they won’t admit it was stolen.  

That aside, it’s still a nice way to clear space but they can be fussy on what titles they accept.  MusicMagpie are less fussy but pay next to nothing for most.  Quite hard to reach the £5 threshold but Magpie also take Tech.

I find Ziffit’s criteria and pricing random.  Sometimes they will accept a title but other times they will not and the price varies depending on what order you scan.  Seems the first few titles you add will be more lenient so I think their system can pay a bit more for titles they won’t normally take just to get you started on the first few items. 

I believe I’ve managed to get over £200 from my books and DVDs with them.  Had to be a bit creative and do multiple trades as that was the only way to get some titles accepted.

btw, I think they are the same company as WeBuyBooks. 

Hawie

I used Ziffit to sell some items recently. I spent ages sorting through books, CDs and DVDs, scanning these items as I went, and packaged those which Ziffit accepted and sent them off. Apparently they did not receive many of these items, most often those items that Ziffit had valued the most! They also do not return those items which they reject! How convenient. 

I filed a crime report with the local constabulary to report this theft, I wished I'd read the reviews on here before engaging with them. A large number of reviews report items mysteriously disappearing on receipt! Make of that what you want, but I will avoid this company in future, as I would advise anybody considering using Ziffit to do likewise. I wished I'd given the items to charity instead. Notably, Ziffit do not respond to reviews, and they do not respond when you attempt to contact them, which you can only do by email. They also do not appear to have a functioning complaints department, or any department which deals with customer services. 

the_lunatic_is_in_my_head

Ziffit are owed by World of Books as above they are more picky than Music Magpie but will pay more. 

They typically offer around 10% of the item's value so 30p on a CD usually means £3 on eBay. It's £1.90 to post a standard CD 2nd Class now but if you find any where they are offering closer to £1 or more it's worth checking on eBay. 

There are plenty of people who want to see what condition a CD is actually in and not have it arrived smashed up because it was sent in a grey mailing bag so some CDs are worth the trouble of selling.

Some titles, although worth money, might never sell, completed listings on eBay should give you an idea. 

If sending to Ziffit I'd look for a decent, sturdy double walled box, in terms of size line up 20 CDs and measure I'd be inclined to add some bubblewrap or such as CD cases are very prone to damage. 

onemouseplace

Ziffit rejected about half of ours, which did make me wary as they were all in a similar condition imo.  I probably wouldn't use them again, although given we've now cleared all our CDs, I'd unlikely to anyway!

bunnygo

anyone still reading - don't use ziffit. Trustpilot reviews showing a standard policy of marking items as 'not received' when they have been sent. I had this, got lucky by emailing straight back to tell them the items were actually in the box, and they paid me the missing money. I wouldn't chance them again.

TheBanker

On the other hand, I've used them a few times when having a clear out and never had any problems. Their prices are rubbish but they're an easy way of getting rid of stuff I don't want, and a few quid in return is a bonus.

Zemzelett

I've used Ziffit three times, though admittedly the most recent was in 2021.

Up to my most recent transaction, I'd found them to be perfectly honest, and as others have said they pay more for some items than most similar companies. However, the transaction resulted in the second-highest value item being rejected for being excessively damaged, when I knew for a fact it was in very good condition (I would always send my items in sturdy wine boxes with loads of extra padding). I accused them of not honouring an agreed price ("I think the "excessive damage" is a contrivance that is designed to lessen my payout") and threatened to raise a formal complaint. To be fair to them, they replied the next day and surrendered immediately - they put through the amount as an additional manual payment.

If it were still 2021, I might say "use them, but be watchful". However, given what others have said more recently, perhaps even more caution is in order. After all, if nobody had replied to my message, I would have lost the money for that item and would have had to fall back on a complaint which most likely would have been ignored as well.

As an aside, I have also used other services like MusicMagpie and WeBuyBooks - when clearing out my house, I even put all of my items into a spreadsheet and generated prices for every item from all three sites, then sent off each item to the highest bidder! That was overly time-consuming, but quite satisfying when all done and dusted. Mind you, I love Excel, so...

moneycortex

I've only used Ziffit once, had no issues personally. But based on the amount of people who say stuff mysteriously disappears inside the box I'd be careful. If some items are worth a decent amount it might be worth putting the most valuable items in the top of the package and use your smartphone to literally video yourself putting the items in the package and taping it up. That way if you need to get in touch with them to complain at least you can say you have video evidence you decided to record because you know their reputation.