EDF Rip Off 20 January at 11:11AM in Energy 6 replies 322 views

BigPierre666

This is for EDF customers who pay monthly for what they have used. In January 2023 EDF changed thier prices mid month and recalculated them by cancelling the electricity costs for the previous bill, carryng them forward to the new bill and estimating how many units to charge at the new and old rates. What they also did was to bring forward the balance of the old bill which is now wrong but they add it into your costs and therefroe charge twice, It nearly cost me 100 pounds.

Mobtr

I doubt you have been charged twice. Ignore the balance carried forward. On page 2 there should be a bit that shows cancelled charges. This is reversing the charges from your previous bill. 

Look to where the actual charges are, add them all together + the VAT - ignoring where it says total charges as that includes the cancelled charges - take off all of your payments and you should get what you owe which will be the balance on your bill 

Robin9

My gas is on the SVT and my invoice of 19 Jan shows a reduction in unit rate on 1st Jan from 9.842 p to 9.841 p  . No change to the s/c

There's no adjustments on page 2...My previous bill to 20 Dec also has 9.842 p

pochase

I assume you are on an E7 tariff? E7 tariff have increased by up to 7% on 1st of January and of course they are going to bill you the higher rates for January use. They did not change in the middle of the month.

Did you submit a meter reading on the the 31st of December so EDF did not have to estimate and could use real numbers instead? 

GibbsRule_No3.

I am on E7 and my day rate went up, night rate went down for the time you mention.  See my bill so 1 - 10 Jan separate from older price 1 Oct - 31 Dec.  SC also changed, not sure when, unless there is 102 days between 1 Oct - 10 Jan which it probably does with Nov having 30 days.

dunstonh

The EDF tariff is fantastic for people in certain areas who have a high off-peak ratio.  It is not very good if you have low off-peak use.

In January 2023 EDF changed thier prices mid month and recalculated them by cancelling the electricity costs for the previous bill, carryng them forward to the new bill and estimating how many units to charge at the new and old rates.

They did not change it mid-month.  It changed on 1st January. 

What they also did was to bring forward the balance of the old bill which is now wrong but they add it into your costs and therefroe charge twice, It nearly cost me 100 pounds.

You misunderstand the difference between billing and projecting an estimate and what you actually end up paying.

pseudodox

I pay monthly for what I have used, so there in theory is nothing to bring forward.  However the EBSS credits to my account did mean that the previous month instead of paying a bill I ended up in credit - which was brought forward and reduced the current bill.  The EDF tariff changed on 1 January.  I am not on E7 rates. It was so small I did not even bother to submit the meter readings (I am not on smart meters) on 31 December. 

When my recent bill arrived it shows estimated readings at the change which are so close to actuality it technically left me out of pocket by less than 2p!  Unless the OP is on E7 rates the changes are so tiny I really don't see how they could leave anyone £100 out of pocket.  I got notification of the rate changes as a message in my account and also by email or SMS back on 12 December, which enabled me to update my energy costing spreadsheets and the new rates did not come as a nasty shock or as some underhand trickery.

I think perhaps you do not fully understand your EDF bill.  I am a real nitpicker when it comes to finances but when I got my bill and compared it with my own calculations for mid Dec - mid Jan I had over estimated what I would owe by about 15p, due to rounding to 2 decimal points on my spreadsheet.  I am new to EDF since October and find their billing as clear as it can be given that they are temporarily having to cope with incorporating the EBSS into their accounting software system.