EDF Rip Off

1 Post
Newbie
in Energy
This is for EDF customers who pay monthly for what they have used. In January 2023 EDF changed thier prices mid month and recalculated them by cancelling the electricity costs for the previous bill, carryng them forward to the new bill and estimating how many units to charge at the new and old rates. What they also did was to bring forward the balance of the old bill which is now wrong but they add it into your costs and therefroe charge twice, It nearly cost me 100 pounds.
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There's no adjustments on page 2...My previous bill to 20 Dec also has 9.842 p
Did you submit a meter reading on the the 31st of December so EDF did not have to estimate and could use real numbers instead?
When my recent bill arrived it shows estimated readings at the change which are so close to actuality it technically left me out of pocket by less than 2p! Unless the OP is on E7 rates the changes are so tiny I really don't see how they could leave anyone £100 out of pocket. I got notification of the rate changes as a message in my account and also by email or SMS back on 12 December, which enabled me to update my energy costing spreadsheets and the new rates did not come as a nasty shock or as some underhand trickery.
I think perhaps you do not fully understand your EDF bill. I am a real nitpicker when it comes to finances but when I got my bill and compared it with my own calculations for mid Dec - mid Jan I had over estimated what I would owe by about 15p, due to rounding to 2 decimal points on my spreadsheet. I am new to EDF since October and find their billing as clear as it can be given that they are temporarily having to cope with incorporating the EBSS into their accounting software system.