Council Tax Mistake

GJL1970

Apologies there was no council Tax category, My 83 year old mum has just received a £1,500 council tax bill for the past year when she was told by a Manager at our council  in May last year that she had £49 outstanding (which she paid) but she did not need to pay anything until April 2013 as she was told she was in credit. Her direct debit was still set up so at any time they could have taken payments. Anyway this month they said it was their mistake the system was showing the house empty (she has lived there 30 years) so they issued another billing number and have just sent her the bill for last year as mentioned. I think this is appalling, it is their mistake, should we go to court to say she shouldnt pay it. They have offered 12 months at £132 a month. she is a pensioner!!! Her bill for this year will probably be £132 a month too. so £264 a month for their mistake. What do you think we/she should do. Many thanks Gary

poppy12345

duplicate thread here. https://forums.moneysavingexpert.com/discussion/6418676/council-tax-mistake#latest