Geo "Trio II TouchButton" smart meter monitor

This is a shout-out to anyone who has a Trio II monitor with the wifi module fitted. I have a very odd problem which Geo can't seem to resolve: my Geo app (which I use to check my consumption) does not show the gas history! That's to say, it shows the graphics for previous days, but not the kWh or £, whereas my electricity history works perfectly by showing the graphics including the consumption in kWh and £. What I'd like to know is: does anyone else have this problem? Geo swear I'm the only user with this issue, and they tell me my Trio is working fine. So I'm at a loss as to what to do.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.6K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.