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Travel Insurance

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  • user1977
    user1977 Posts: 17,887 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Yes, you can expect them to reconsider the risk after you make a claim. Not just the actual risk, but the fact you have demonstrated you're the type of customer who makes claims...
  • SkintGit
    SkintGit Posts: 14 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    user1977 said:
    Yes, you can expect them to reconsider the risk after you make a claim. Not just the actual risk, but the fact you have demonstrated you're the type of customer who makes claims...
    So, if you have the audacity to make a claim, irrespective of whether valid or spurious, then in effect they have a "no claims clause" even if the actual risk of a potential claim remains exactly the same?
  • Aretnap
    Aretnap Posts: 5,779 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 January 2023 at 10:03AM
    SkintGit said:
    user1977 said:
    Yes, you can expect them to reconsider the risk after you make a claim. Not just the actual risk, but the fact you have demonstrated you're the type of customer who makes claims...
    So, if you have the audacity to make a claim, irrespective of whether valid or spurious, then in effect they have a "no claims clause" even if the actual risk of a potential claim remains exactly the same?
    "Propensity to claim" is a significant ratings factor in most types of insurance. Most people have incidents which could in theory lead to an insurance claim, but not all of them actually choose to claim for all sorts of reasons.

    For example, if some people spill red wine on the carpet they'll be straight into the phone to their home insurer demanding a new carpet. Other people will clean it up as best they can, move the sofa a bit to hide the stain and the thought of troubling their insurer would never even cross their mind for anything less than the house burning down.

    Obviously insurers would rather have customers who fall into the second category than the first - and the fact that you've made claims (especially claims for relatively minor losses) is a sign that you likely fall into the first category.
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