Bright app - negative cost

chiny

Keep_pedalling said:

I have just started using Bright mainly for looking at my gas usage, as I only get a bill every 6 months. If seems to work OK for gas, but electric is way off. I am currently on Octopus Go

Octopus say you should be getting monthly statements as you have a smart meter, so it could be useful to contact them discover the problem.   I can imagine that being slow, whilst they are adding Bulb customers to their billing system.

If the Bright app doesn't work for you, how about one of the other Octopus-specific apps; Octo-Aid has an enthusiastic developer who would probably respond if you had an issue/bug.

Alnat1

Is Octo-aid available for android? I couldn't find it when I looked a few weeks ago.

[Deleted User]

[Quoted post removed by Forum Team]

Bright App has nothing to do with any energy supplier. Hildebrand, the owner of Bright, is a registered DCC Other User. It uses its own DCC-approved software to pull usage data from your meters. It does not get access to index readings.