CIS policy

Seems there are a few on here who feel cheated by these policies. I myself had a guy come down regularly to pick up money for the policy (back in the day) and even after the financial crash kept telling me my payout for my policies would be over 60k but come the day when it matured i barely got back what i put in. Finally a new guy came in with the old company guy and when he heard what his colleague told me i could see raised eyebrows- he seemed quizzed that i was being told my maturity amount was so high. Why is there no redress for them as it was obviously missold?

Comments

  • Nearlyold
    Nearlyold Posts: 2,360 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 16 January 2023 at 1:37PM
    When did the start the policy?  (Presume its quite a while ago) What was the Term. How much did you pay in and what was the maturity value?

    Have you complained to CIS?
  • dunstonh
    dunstonh Posts: 119,116 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Why is there no redress for them as it was obviously missold?

    Nothing you have said indicates a missale.     Misunderstanding on your part maybe.  And a bit of sales patter from insurance agents (which is why you stopped seeing them two decades ago).   Plus, a lot of unfortunate timing.

    You have industrial branch policies rather than ordinary branch.   Industrial branch policies were set up to lower standards than ordinary branch by lower knowledge reps.    (collection by door indicates IB rather than OB).

    These IB savings endowments went obsolete around 1995.   The salesforces carried on with them until late 90s.  Individually, they were very small premiums and very expensive to administer  and had high charges.   Upto the 1980s, the returns were sufficiently high enough to cover those charges.   However, they fell back quickly after that. I recall giving 10 year maturity cheques for 4 times what they paid in.  Then 3, then double and then there have been periods where people get less back or about the same they paid in.    That is because gross returns have been lower as they never worked well in low inflation/low growth economies which is what we have had for several decades.

    Financial products are like most retail products.   They get old and go out-of-date compared to modern options.  You need to keep them under review and switch around when better comes about.  If you don't, you end up with obsolete products that are not very good.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Herbs
    Herbs Posts: 8 Forumite
    Fifth Anniversary First Post
    Nearlyold said:
    When did the start the policy?  (Presume its quite a while ago) What was the Term. How much did you pay in and what was the maturity value?

    Have you complained to CIS?
    Hi sorry haven’t visited for a while. I took out several policies and I have tried to complain but they were smart they never put anything in writing and when I asked my insurance guy he would say they show a lower return because the bonuses haven’t been added- they knew what they were doing. 
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